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Housing Benefit Suspended...


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Housing Benefit suspended my tenant’s payment on instruction from Council Tax, they have written to my tenant asking him to provide confirmation of landlord residential and/or business address and also obtain from him and provide a Council Tax Bill and/or Business Rates Bill as proof. The address a Mail Box address is a contact address, so Council Tax Bill and/or Business Rates Bill are not applicable and cannot be provided. This is the address on the tenancy agreement and has been in use for over 18 months and there have never been any problems before.

 

  1. Can the tenant write back to HB/CT re-submitting the same address again, is using a Mail Box address within legal bounds for a person with non-fixed address?
  2. The Mail Box address has been used for a number of years for other tenanted properties, is there any law prohibiting use of Mail Box address?
  3. Are there any other alternatives and/or options for a landlord without a fixed address?

Any help greatly appreciated...

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