Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
If you have been successful in your claim with Smile but the thread title doesn't show **WON** or **SETTLED** can you please send a private message to one of the mods to change the title and put it in the successes sub-forum.
This will give other users an at-a-glance guide to other cases that have been won and may just give them that extra little bit of confidence needed to pursue Smile themselves.
If you can't PM a mod for whatever reason then just reply to this thread.
BEFORE starting your claim read through the FAQ's and if there's something you aren't sure of then ask.
If you win, donate to this site
Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.
Hi -
Just to let you know, my calim against Smile was successful. I sent my original claim to them on March 14 and received a letter from Smile this week saying that they were sorry I felt the need to complain and as an offer of goodwill they have deposited the full amount of my claim - £1495.00 into my current account.
Thanks for your help and advice.
i did not make a claim against smile but they charged me £75 when i phoned the debt dept i did not prompt them they refunded the £75 as an act of good will