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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Perfect homes/Temple Finance -partner arrested please advise.


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hi

last july 2010 i went in to perfect homes and got a washer dryer from them - i was a good payer

 

july 2011 i got 2 sofsa from them - i payed them upto the beginning september 2011 .

 

I fell in to financial difficulty with in a week

they was ringing me up threatening me they was coming around and putting their foot in door to get in.

 

They came round

my partner answered the door

at this point i was very scared

he said i wasnt in 5 times in a week

they came round to our house with the store manger looking in the window having my dog barking .

 

They forwarded it on to temple finance 4 weeks later

 

a big hard man came round throwing his weight about with my partner but he wasn't having any of it

the man got in his van then another man came in a van

 

my partner took our 19 month old to the bus stop to get our daughter from school

 

they flagged a policeman in his van down and told them we had two big dogs and we said we was going to let them out to bite them

 

the police approached my partner and put it to him

he said hes got one dog and they were looking in the front window

 

the policeman said he cant get involved

 

the two men from temple finance threatened my partner in front of the policeman that his [edit] mate wont be here next time to protect him

 

the police man told them to leave and as can not threaten people like that - so they went.

 

2 week later they sent a woman out

my partner answered the door well i was hid behind it

 

they asked for me - he said i wasn't in and shut the door

 

she bang very loud and hard

 

i had babies in the house so he opened the door and told her to get lost

he told her to get out the garden because he wanted to let the dog out for wee

 

he shut the door, but she was still there on her phone saying the man had handled her then she walked out the gate

 

later that night the police came around to arrested my partner for a assult on the lady that came earlier

 

im 7 weeks pregnant and have two children 19 months and 4 years old

we were all really stressed out

my partner got bailed at 4:15AM

he also got told that she said that he put her arm right up her back and pushed her out the gate

but we have a witness to say she walked out by her self

 

they have harassed us

made false allegations against us

they had load of sources in the area so they say to feed them information about us - stalking us

 

we had 2 pit bulls dogs they said we were gonna let them out to bite them

we have a dog - its a small terrier

 

they need to be close down all of them

they aint getting away with what they done to us

 

together we could stop all this bullying

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Welcome to the site.

Quite a shocking story,I will move your post to the appropriate forum.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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So you say that you have witnesses to the alleged incident ?

What you need to be doing is writing down a log of all these events.

Did your partner request a solicitor when arrested ?

How many payments were you behind with when they began these visits ?

Did you inform them that you were experiencing difficulties-and how did you do this ?

What are the arrears now and have they managed to take any of the goods ?

What communication have you had from Temple and how have they done it ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Perfect Home is a trading style and appears on Temple Retail Limited Consumer Credit licence.

Their licence gives no scope or permissions for debt collection since this was removed from that in February 2011.

 

Licence/Application Number Licence Status Applicant/Holder Name 0609601 Current Temple Retail Limited Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 3 Variation 13-Dec-2010 11-Feb-2011 Completed

 

Categories:

 

CategoryAction Debt administrationRemoved Debt collectingRemoved

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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However a second CC licence exists in the name of Temple Finance Limited and debt collection was added to this in 2011.

Therefore they are expected to be uphold codes of conduct as laid down by the OFT.

 

Licence/Application Number Licence Status Applicant/Holder Name 0585474 Current Temple Finance Limited Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 7 Variation 13-Dec-2010 11-Jan-2011 Completed

 

Categories:

 

CategoryAction Credit brokerageAdded Debt collectingAdded

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I'd suggest recording any further contact you have with them. I'd also recommend you buy a cheap CCTV system to back you up.

Get witnesses to make statements about what they saw, an present these to the police. This woman is breaking more than just laws about trespass, by making false allegations she is also wasting police time. Use these witness statements to make a complaint to the police for harassment, along with a log of activity (door knocks, phone calls etc)

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Since there are likely to be ongoing investigations with the Police,it is likely that any complaint to the regulators would only be investigated after the Police have finished.

But you cannot let them get away with this,and as I said need to be compiling a written log of events by dates and times.

You should also be thinking about a Solicitor.

 

Others will be along to respond here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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yes i do have a witness my neighbour saw the lady walking out the gate even saying where she was from i have written down the times and dates of the events that took place when my partner was arrested he did get a duty solicitor they started visiting me when i missed a weeks payment they rang me up and i told them that i was going threw difficulty finance they said if the wasnt there by the end of the with a payment they would be round to come in and get the goods the arrears are about 6 weeks now they havent mange to take the goods i havent had any communication with them my partner did i was to scared the both times of them coming the police was involved .

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Understood.

I think you should put a letter in writing lodging a complaint.

You will need to have a response in writing to escalate action since they have to be given the opp to respond.

 

This should be hard hitting and making it clear that what has happened is incomprehensible.

 

Also this letter needs to be going to one of their named Consumer Credit licence officers.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 weeks later...

First things first. the police (without a Warrant, unless they are in hot pursuit) , bailiffs and thugs from finance companies have an implied licence under Common Law to walk up to and knock your front door. You are perfectly entitled to tell them through the letter box (do not open the door) that any licence under Common Law is hereby revoked and they must leave your property/land forthwith. If they do not then you telephone 999 and report an emergency situation, or if they force their way in you are perfectly entitled to use reasonable force to remove them from your land and then proceed against them for trespass. We have an old case, the name of which escapes me, that involved a policemen forcing his way into a house to arrest a prostitute. By all accounts she was quicker than him, she splatted his nose before he could restrain and arrest her. He did not have a warrant. She was convicted at Magistrates. The conviction was overturned on Appeal. The copper, I suspect, and his colleagues learnt of the very limited powers they have.

 

The problem we have is that most police constables are as thick as two short planks and have no idea of the limit of their powers. They all struggle through a few weeks training and believe they are practising lawyers, pontificating on just about everything. If you think I am too harsh get a copy of the entrance exam. A ten year old on a bad day could do it.

 

They are all vociferous compulsive liars. It sounds very much as if your partner was wrongly arrested and are able to pursue a claim against the Chief Constable. No point in complaining at station level, they won't have a clue what you are talking about or will protect the constable concerned, by not asking you the right questions.

 

If you are harassed again in this quite disgraceful way cite Section 40 of the Administration of Justice Act 1970 - "It is an offence to harass someone over a debt if the action is likely to cause the person or their family alarm, distress or humiliation." By the principle of vicarious liability I would submit this principle applied upwards to the head of the company instructing the so called bailiffs. The penalty is up to a £5,000 fine per offence, heard before Magistrates. You should also be writing and complaining to the Office of Fair Trading, who, if they ever get off their backsides, will close the company down making its debts unenforceable.

 

The best of luck. Finally, whenever this happens video and record it on your mobile phone and make contemporaneous notes. See if any witnesses heard the commotion and saw anything and take a statement off them too.

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yes the police came and threaten to arrest my partner again which he didnt want because got to go back to the police station on the 11th november for the false allegation of assault the police man said temple finace/perfect homes can do what they want infact they told me they can come in a window

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Right, the police are talking absolute balls.

I had the same things from them, threatening arrest, telling me PH could break in and if they didn't want to take the bed back, they could take my son's pram and cot if they preferred etc etc.

I knew this was absolute bull, so I e-mailed a complaint to the local chief of police. I had an e-mail back assuring me that all of the information I had been given was false, and that the two officers in question would be disciplined. He apologised and assured me that he was taking this very seriously.

You need to do the same. Write to the local Superintendent and explain what has happened and how the police are misquoting the law (include accurate quotes eg the police officer said that the PH employee could break into my house to recover goods, however the law states that only a certified bailiff can break in in the following situations: blah blah blah, and this is not the case here)

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Let us be clear about the issue of the police advice that the bailiff, in these circumstances, can legally break in. Absolute Rot! Which explains better than I ever could, why the police should not get involved in giving advice on matters civil - they simply do not have the training for it. A bailiff, in this case, cannot break in! He would be guilty of breaking and entering and trespass at the very least and you would be perfectly entitled in my judgement to forcibly remove him (using reasonable force) and/or call the police and have him arrested. However, if a door or window are closed but unlocked they can walk in or climb in and then break out! I note the comments by Martin 3030. It seems that Temple Retail Ltd sold your goods to Temple Finance Ltd, which then hired the goods to you subject to a finance agreement. Temple Finance Ltd should have served on you a Default Notice when you missed a payment. That Notice would have set out what you had to do next-for example you would have had a prescribed number of days to bring your account up to date. It clearly did not do that because if your account is accurate insufficient days elapsed between the default and the bailiff visits - it is therefore in breach of the Consumer Credit Act. You should complain forthwith to the OFT. The sanction by the OFT can be fines and a revocation of the consumer credit licence. You should also use s40 of the Administration of Justice Act 1970 - a very powerful piece of legislation which is massively under - used. Temple Finance Ltd, by its directors are instructing bailiffs, their servants or agents to cause you and your family alarm, distress or humiliation. Those bailiffs are also acting unlawfully. That means the directors of Temple Finance Ltd are as guilty as the bailiffs by the principle of vicarious liability. The company and its directors are facing fines of up to £5,000 per offence. Fight your corner and fight it hard, complain in writing to the Chief Constable, the OFT, your member of Parliament and anyone else you can think of. You will win. You almost certainly need precise advice. Do you have a law clinic or C.A.B. near you? If so, try them.

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hi guys, on tuesday this week i went into our local perfect homes store and ordered 2 sofas after seeing an add on the tele and there website advertising, got home and logged onto google searched for perfect homes forum's and found this site after reading a few of the stories i decided this company was not worth bothering with. telephoned the shop wednesday morning to cancel the agreement and got my money back. i am sorry to say when the assistant asked me why i was canceling i did tell them the truth that i didn't like bully boy tactics which they didn't like however i think i have had a very lucky escape, the downside is my lucky escape is down to other peoples misfortune.

my advice to anybody is simple viewing the forum is free, read the pages first

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  • 2 months later...
hi guys, on tuesday this week i went into our local perfect homes store and ordered 2 sofas after seeing an add on the tele and there website advertising, got home and logged onto google searched for perfect homes forum's and found this site after reading a few of the stories i decided this company was not worth bothering with. telephoned the shop wednesday morning to cancel the agreement and got my money back. i am sorry to say when the assistant asked me why i was canceling i did tell them the truth that i didn't like bully boy tactics which they didn't like however i think i have had a very lucky escape, the downside is my lucky escape is down to other peoples misfortune.

my advice to anybody is simple viewing the forum is free, read the pages first

 

start your own thread see my sig

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The power of the Free Market!! Eventually this type of company lose any prospect of new customers, and the inevitable happens. But why does it take the consumer to do the job the OFT should be doing? In my experience, tax payer funded organisations are generally a group with nothing to do and all day to do it in.

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