Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 20th September 2006 11:57 #1
    Firey Firey is offline
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    Question bos first response

    hello there:
    Sent out letter to BOSicon 10 days ago with a list of charges and a total. I received my first response from them thanking me for my letter and stating they are sorry that I am unhappy. They then state a customer relations manager will investigate the points I have raised and I will receive a reply no later than 4 weeks. signed a Peter Barry. Now in the letter I asked for a response within 2 weeks and I received that. How long should I give them before I send out the second letter? Firey

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  2. 20th September 2006 12:24 #2
    guinness guinness is offline
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    Default Re: bos first response

    if you sent the prelim letter then 14 days later send your lbaicon allow 1 or 2 days
    for delivery. Stick to your time table not theirs.
    Good luck

    Data Protection Act sent to Nationwide 19/05/06.
    Statements received 24/06/06 - Charged £1,954.50
    Prelim letter sent to Charles Bacon 27/06/06
    Cannot refund letter from Sarah Watson 07/07/06
    L.B.A. sent to Charles Bacon 18/07/2006
    Claim deemed filed 30/08/2006 8)
    * REFUND TIME * 15/09/2006
    *£1945.50 + £443.37 interest + £62.00 Court fees*
    ** DONATION MADE **
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  3. 20th September 2006 12:55 #3
    orfoster orfoster is offline
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    Default Re: bos first response

    Yes i agree, i would send in the lbaicon and give them 14 calendar days to respond to you. They will then probably tell you to sod off so you can then go to MCOL and file your claim. If you need any more help just shout. Good Luck

    My advice is only my opinion, I am not a legal expert.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE