Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Darearedhead vs RBOS

    Hi there. I have this morning received a letter back replying to my initial claim for repayment saying that they regard their charges as fair and disagree with the OFT's findings. Also that they will not be refunding any of the charges applied to my account. Am unsure of what the next step should be.

    Another thing I am unsure of is this: In the list of bank charges I sent I included all the interesticon they have levied against my account on the over draft, equaling 693.82 over the six years (the charges are 2,275.00 alone). After reading all the threads, I am not sure if I should have done this. Please could someone advise?

    Thank you!

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  2. #2
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    Default Re: Darearedhead vs RBOS

    Hiya, happy to help. After the initial letter you now need to send in the LBA (letter before actionicon) you need to send this in by recorded delivery incase they fob you off. You can send the letter in now as they have responded to you.

    To explain about interest. You CAN claim 8% interest on all charges when you reach court stage but ONLY when you reach court stage and you can't really mention anything about this 8% before the court so you need to get rid of the 8% on the spreadsheets. With overdrafticon interest you can claim this but only if the overdraft interest is occuring because you were taken overdrawn by unfair charges. They paid mine up.

    My advice is only my opinion, I am not a legal expert.

    IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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    Smile Re: Darearedhead vs RBOS

    Thank you so much for your help ... am sure I will be asking more but for now .... the second letter is on its way!!

    Thanks again xx


  4. #4
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    Default Re: Darearedhead vs RBOS

    11/11/06 - Update.

    I received a letter back from RBOS offering me half the amount as a "gesture of goodwillicon" Yeah right! Guess I am on the right track then!!

    Am off to search for the next step now!

    Thank you for all your help so far.

    Kat xx



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE