Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    wearside Novitiate

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    Default No response from the A/L

    I am trying to claim charges back from the A/L. I sent in the initial letter with a £10 cheque 43 days ago. The cheque has been banked by the A/L but I have not heard anything. What should I do now? There is no template letter on http://www.consumeractiongroup.c o.uk/

    I assume that there is at least one other person who is in a similar position to me. Any advice please would be appreciated.

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  2. #2
    Lil Lil is offline
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    Default Re: No response from the A/L

    Hi wearside. Was it the letter requesting your Data? If so then they only had 40 days to respond and they have not done so.

    ICO – Information Commissioner's Office gives this information....
    Complaints about Data Protection

    Under the Data Protection Act, people who collect and use personal information have to follow strict rules of good practice. The Act also gives rights to the individuals whose information they keep.
    If you think you have a data protection problem, we might be able to help. For further information please see our guidance on when and how to complain.Hope this helps...

    Lily


    Alliance & Leicester;
    LBA 22nd July 2006
    Reply 31st July
    MCOL 6/8/06
    PAID IN FULL 25th August 2006.....
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  3. #3
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    wearside Novitiate

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    Default Re: No response from the A/L

    Hi Lil

    Thanks for the reply. Yes it was the initial letter. Should I send another to the A/L or go directly to the Data Protection people.

    Thanks


  4. #4
    Lil Lil is offline
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    Default Re: No response from the A/L

    I don't know but if it was me and they have cashed the cheque then i would go straight to the data protection people. Depends how you feel you want to do this, you could always phone a&l and ask where it is and that its over 40 days so they are not doing their duty.

    Lily


    Alliance & Leicester;
    LBA 22nd July 2006
    Reply 31st July
    MCOL 6/8/06
    PAID IN FULL 25th August 2006.....
    DONATION HAPPILY GIVEN.......

    If you are happy with my help please click on the scales at the side of this message


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE