Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Have just received a full refund of over £1000 from the Coop, just over a month after my first letter and without starting small claims proceedings!
I was expecting to be in for the long haul as on 8 September I received a standard letter saying they'd provide a full response within 6 weeks.
This site has been absolutely invaluable - I've followed the recommended procedures to the letter, and it's paid off. If anyone's hesitating about taking action - don't! It's worth it, and it works.