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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My Home Insurance claim


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Hello

 

I was recently broken into ( mid june 2011) i was on holiday at the time and didnt know anything untill i walked in the door,they had forced a window to gain entry, taken lots of stuff and all my jewelry which alone came to £11000, i had either recipts/remote controles or instruction manuels for everything,My jewelry had been valued as it was a condition of my insurance that any items over a value of £1000 i had to have on my insurance as a specific item and have valued by a jewelers which i did and paid for that service and to add the items on my insurance,

Anyway i met with the loss adjuster and was able to anwer all her questions with no problem,this was 3 weeks ago and since then i have heard nothing! i rang my insurance company (morethan) to ask for an update and was told my claim was with the "claims verification department" when i took out my insurance everything i was asked i answerd correctly such as Any previous claims in the last 5 years? NO as i have not so im sure that can easily check this, how long i have lived at my adress? 6 years..again checkable.

 

i just want to know is it normal to go to a claims verification department and what happens next ?

 

any comments would be much appreciated!

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It usually takes atleast a month for the Insurers to conduct their initial investigations. Once they are complete they will be in contact with you about the options for settlement. The Insurers may want to replace items if they can. Have a read of the FOS info on settlements (link here)

 

Is there any reason for you wanting to hurry up the process ? Did the burglars take anything which you desparetely cannot do without ? Be careful about the impression you give to them. Remember that we are in tough economic times and Insurers are increasingly looking out for fraudulent claims, employing investigators if they become suspicious.

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It can take quite a while I'm afraid, when I had a house fire I waited nearly four months for the insurance to be settled with CIS.

 

 

 

 

Thanks for your responce :) much appreciated !

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One thing claimants fail to realise when the insurance company's loss adjuster assesses the claim is that they are working on behalf of the insurance company not the claimant & will try every trick in the book to minimize the payout.

 

As I said above, I had a fire and waited months until my claim was settled & even then that wasn't until I threatened to put the claim in the hands of a solicitor which would obviously include their costs in the original claim. I was told that it was unnecessary to which I responded if that was the fact why hadn't they settled? I received an offer of settlement within ten days.

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Thanks for the advice Unclebulgaria,Im about to appoint a loss assessor to bet for me as that will be more clued up and i dont want to get taken advantage of

 

Just be careful about the terms the loss assessor has for dealing with claims on your behalf. I believe some charge based on the work they do and others a percentage of the claim. If you google loss assessors, you will find the instittute of public loss assessors, where you can find out more.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Couldn't agree more about a loss assesor, they are fine when it comes to large losses, fires, floods and drainage, but there's little they will be able to do in this claim that you can't do yourself, plus they won't do anything to speed it up, possibily slow it down when all correspondence then has to go through them before you. All for a cut of your claim, the insurer will not be liable for these costs.

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Hi and thanks for the responce people its much appreciated,I did put my claim in the hands of a loss accessor as its a fair big claim and i dont want ripping off when they make any offers, The accessor works on a no win no fee basis so didnt even have to pay anything up front which is good also the fee is 5% of my total claim so all in all i thought that was quite good given that he knows the insurance buisness far better then i do and more then likely will negotiate a better settlement then i ever could!

I will keep this updated when i hear any news :!:

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