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My daughter moved house a year ago and the insurance company have refused to renew her home insurance on the basis that she had a claim for subsidence on her previous property what on earth has this to do with her present home which has no subsidence issues. Her broker cannot find a company that will insure her Help!!

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Hi Misspetra,

and welcome to CAG.

 

I can't believe that an insurance company can refuse to give your Daughter Home Insurance.

If anything they could increase the premiums but not refuse it.

It is not her fault that she has made a claim, that is why we take out insurance in the first place.

 

Has she done her own comparisons to find a Home Insurance? maybe do that before using the Broker, plenty of online sites to look up.

Get researching, and good luck.

Keep up the fight against Bank Charges.

 

 

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My daughter moved house a year ago and the insurance company have refused to renew her home insurance on the basis that she had a claim for subsidence on her previous property what on earth has this to do with her present home which has no subsidence issues. Her broker cannot find a company that will insure her Help!!

 

Mistake ? I presume that the claim was under that policy and it was settled without any problems.

 

Suggest that she phones the Insurers and ask to speak to either the complaints team or a manager. Ask them to look into this.

We could do with some help from you.

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