Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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  1. #1
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    Arrow Important info for reclaimers

    Are Halifaxicon now defending every single claim served to them in the courts? because that seems to be the case, where before they would refund the money shortly after the commencement of a moneyclaim, they are now fighting the claims?

    If you are at the stage of issuing a moneyclaim or already have issued one, please discuss halifax's strategy towards your claim here in this thread so that we can all have a broad view of their responses and keep abreast of their modi operandi

    Thanks guys
    Marquez

    Similar Threads:

  2. #2
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    Default Re: Important info for reclaimers

    they might well be issuing defences, but I doubt very much it will get to court, I imagine they will fold shortly before court date.
    Only my opinion mind.


  3. #3
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    Default Re: Important info for reclaimers

    They acknowledge with intent to defend, but they just pay up, and relatively quickly too! I haven't seen many threads this last fortnight, where people have waited much more than a week for a positive result.

    Halifax settled
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    Natwest settled

    Don't forget to donate to this site, they gave us the backbone to put up a fight, we've learnt how to reclaim our rights and proved banks are all nothing but........ rubbish <wink>

  4. #4
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    Wink Re: Important info for reclaimers

    I received cash back into the account the day after Halifaxicon acknowledged and said they intended to defend.

    As with all the stalling, interim letters, phone-calls, offers of partial settlement, etc., I think the 'intention to defend' is just another tactic they employ in the hope of scaring people into either abandoning their action altogether or settling for far less than they're actually due.

    Lucy.

    Lucycat vs. Halifax 13/9 - £4496.99 - WON!

    Lucycat vs. MBNA (Alliance & Leicester) - 16/11 - Offer of £295 received - pursuing £575.

    Lucycat vs. HSBC - 15/11 - MCOL filed - £1438 (& interest at 8% - another £392.49)

    Lucycat vs. Capital One 15/11 - Offer of £136 received - pursuing £340.

    Lucycat vs. Halifax - Mortgage ERC - 18/10 - LBA sent - £466.32.

    Lucycat vs. Halifax - Mortgage Charges - 9/11 - D.P.A. Non-Compliance letter delivered.

    Lucycat vs. LloydsTSB - Loan PPI - 5/10 - Statement received.

    Lucycat vs. LloydsTSB - 20/10 - Prelim sent for £45 - returned undelivered, recipient has 'gone away'...! :o

    * Lucycat vs. Carphone Warehouse - 13/11 - S.A.R. delivered. * Lucycat vs. Volkswagen Finance - 9/11 - S.A.R. delivered. * Lucycat vs. Barclaycard - 15/11 - S.A.R. sent out.

  5. #5
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    Default Re: Important info for reclaimers

    With a redeemed mortgageicon account on behalf of a friend, Halifaxicon offered just over half at lbaicon stage.

    Clearly some cases are not worth them defending - this one had not even reached the stage of a court claim.

    iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.
    Vanquis - Claim issued, no AoS or Defence received

  6. #6
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    Default Re: Important info for reclaimers

    hi - can anyone with experience of more than one claim against Halifaxicon (specifically card cash accounts) please let me know - have your accounts been closed, or have they at any point been threatened with closure?
    Thanks

    1. Me -v- Nationwide
    £3071.84 Moneyclaim issued 7/9/06
    Their charges plus their own rate of interest 24.9% for unauthorised borrowing of my money!
    8/9/06 Claim issued
    13/9/06 Acknowledgement received (N/wide Charles Bacon - Intends to defend all of claim)

    2. Me -v- Nationwide
    Data Protection Act 3/9/06 £10 cheque cashed 8/9/06
    Claim for charges (TBA) plus CCJ removal when I missed some agree repayments of their unlawful charges via Bryan Carter/Fredrickson intl.

    3. Me -v- Barclaycard
    Data Protection Act 3/9/06

    4. Me -v-Halifax - On hold (Having problems getting a new bank account so can't start halifax yet (NEED debit card). Tried NatWest Step, Halifax Cardcash and Co-Op CashMinder - Any advice?

  7. #7
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    Default Re: Important info for reclaimers

    Halifaxicon have written to me to say they will defend some of the claim that they dispute but will pay most, however, the court has also written to say halifax are defending ALL of the claim, so, does the right hand know what the left is doing or what.

    'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

  8. #8
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    Default Re: Important info for reclaimers

    Quote Originally Posted by roffeyintl
    hi - can anyone with experience of more than one claim against Halifaxicon (specifically card cash accounts) please let me know - have your accounts been closed, or have they at any point been threatened with closure?
    Thanks
    It is normal for them to include in their settlement letter a warning that future account mismanagement could invoke account closure.

    The banks have been advised by their regulatory bodies (banking codes) to think very carefully before closing accounts just because someone has taken claims action.

    To be fair Halifax have shown much more restraint than others like A & L and the Co-op.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  9. #9
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    Default Re: Important info for reclaimers

    Barclaysicon Bank

    First letter sent with spreadsheet on 19 June 06.(fortunately I still had all my old bank statements) 12th July Letter with all the usual blah and that they disagree with my views but still offered £500 of the £1121 I am claiming. Tempting but not if I can get the whole lot !!!!!
    Been v. busy so haven't progressed any further yet !!!


  10. #10
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    Default Re: Important info for reclaimers

    My claim was issued 2 weeks ago, and I received a letter on Friday saying the full charges, interesticon and court costs would be back in my account within 5 working days. (dated the 13th)

    Still waiting, they'll be getting a phone callicon tomorrow if it still isn't there.

    Charges, my account £2825 and my joint account £1040

    Prelim letter sent 7-8-06
    Received reply 17-8-06
    Sent 2 LBA's 21-8-06
    Offered £140 on joint account. 30-8-06
    Offered £700 on my account. 31-8-06
    MoneyClaim issued 5-9-06
    Acknowledged 12-9-06

    Letter from Halifax saying they will pay 15-9-06

  11. #11
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    Default Re: Important info for reclaimers

    my sister has had lots of problems with the Halifaxicon, where they are sending her up to 5 letter a day and charging her for these, she went into the bank and spoke to the branch manager asking to close her account as she is in the process of asking for all her charges back, the bank manager refused to close her account, can anybody give us some advice , are they allowed to refuse to close your bank account???????? please help thank you adelita


  12. #12
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    Default Re: Important info for reclaimers

    The bank reserves the right to close the account at any time but I believe must give notice.
    I am not sure if the customer is required to do the same,but would think not,
    I will have a look at this one and come back to you.

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  13. #13
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    Default Re: Important info for reclaimers

    I wouldn't have thought they would close the account if THEY consider she owes any money on it!
    They wont close it until all matters are resolved!

    I QUESTION THEREFORE I AM!!

    Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you!


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  14. #14
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    Default Re: Important info for reclaimers

    I think If I was your sister, I would be inclined, to cancel all direct debits and standing orders etc on the account and set them up along with all credits in a new account. This would from her point of view effectively close the account anyway wouldn't it?

    It would certainly stop the charges being continously added.


    Halifax settled
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    Nationwide settled
    Natwest settled

    Don't forget to donate to this site, they gave us the backbone to put up a fight, we've learnt how to reclaim our rights and proved banks are all nothing but........ rubbish <wink>

  15. #15
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    Default Re: Important info for reclaimers

    If there are charges on the account that they are asking to be repaid and these charges arise in part/whole due to unlawful penalty charges then you should ask that any action for repayment recovery be suspended as the account is in disputeicon.(this is on the assumption that action has been started )
    This is taken to be from the period that you first became aware that the charges were unlawful.

    As stated they will not close the account whilst there are arrears,although they could serve a closure notice with a timescale for repayment.
    If this does happen then inform them of the points above.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  16. #16
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    Default Re: Important info for reclaimers

    After refusing their initial settlement offer of £600 or so, but before I had chance to submit my claim in court I received another letter with an offer to refund the last 6 months charges (£1282.00). which was great for me as I only had the account 6 months so that is the whole amount of my charges anyway!!
    I decided that it is not worth refusing that offer just to get back £10 S.A.R fee that I paid, and the 8% i could claim through court action amounted to about £34.00.
    But I know this offer wouldnt suit everyone as claims are going back 6 yearsicon.
    It just so happened that it has worked out for me!


  17. #17
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    Default Re: Important info for reclaimers

    Fantastic result!
    well done and congratulations!

    Halifax settled
    Halifax (again) settled
    Nationwide settled
    Natwest settled

    Don't forget to donate to this site, they gave us the backbone to put up a fight, we've learnt how to reclaim our rights and proved banks are all nothing but........ rubbish <wink>

  18. #18
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    Default Re: Important info for reclaimers

    Adelita,If I was your sister I would just get on with this course of action.To me talking over the telephone even face to face will get you nowhere the only thing they understand is "Your going to court" any charges she gets in the meantime just add them on to the claim right up to taking them to court.They'll soon want to close your account.

    Advice is given as a lay person and should be taken as my experience only not as professional advice.

    HALIFAX CURRENT ACCOUNT SETTLED IN FULL 9/9/06.

    N1 form completed 05-06-07,LBA sent 14-05-07,2nd go!Prelim sent 24/04/07

    Halifax Visa 1.Paid in full
    Halifax Classic.Paid in full.

    LBA sent 14-05-07,GMAC prelim sent 24/04/07

    Data Protection Act for halifax mortgage 16/09/06.

  19. #19
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    Default Re: Important info for reclaimers

    are they allowed to refuse to close your bank account????????
    Unfortunately yes they can refuse to close an account. A contract may be terminated in one of four ways either:

    1. full performance -Not really applicable on running contracts like current accounts

    2.frustration - only where the contract becomes impossible to perform as a result of outside factors which is the fault of neithr party

    3. breach of condition - the innocent party to the breach (here the bank) has the right to terminate the contract. This is generally what happens when you are defaulted. However, the party who is in breach can not insist the contract is ended.

    4. agreement - as the name suggests both the parties must agree to end the contract.

    The bank is very unlikely to agree to close the account whilst it is in overdrafticon.

    So the best plan, as Martin states, is to commence the action for charges and tell them that the account is in disputeicon. They should not then press for repayment until the issue of charges is resolved.

    Hope this helps

    Zoot


  20. #20
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    Question Can anyone help??

    Hi all

    I have followed the advice given on this site exactly for a short while now. My claim relates to 2 Halifaxicon accounts one in the name of my wife and one joint. The charges going back to 30/11/1995. Eventually after Halifax refusing any liability I issued Court procedings last Thursday for approximately £1850 including interesticon and Court charges. Today I get a letter of offer from them offering £1147, including £829 charges, £198 interest and £120 court charges. They say that because £709 of the charges are over 6 yearsicon old they will not repay this and if I pursue the claim they will defend it. I have read the post on charges over 6 years old but my account was opened well before 1995 which I think is significant - but I'm not sure how.

    Can anyone throw any light on this? My gut instinct is to take the money and run as it actually represents about £50 below the charges I have incurred since Nov 1995.

    Thanks in advance

    Dave G



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