Thread: RBS Mortgage in Scotland Me in England

Hi folks,

I am due any day now to receive the DPA info from the RBS for an old mortgage when I lived in Scotland. As I now live in England can I file here, or do I have to file in Scotland?

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Well I didn't receive anything, so I decided send the lba to Sir Fred the Slasher Goodwin. I reveived a response this morning from them. It says:-

Thankyou for your letter dated 20 September addressed to Sir Fred Goodwin, our Group Chief Executive. In view of your comments, we have asked for a full briefing from those involved. Once this is received, a formal response will be sent to you from the banks executive.

We will aim to get a response out to you as we can but we also want to make sure that a thorough investigation takes place. If for any reason, there looks like being a delay, we will of course write to you again to explain why.

If you do have any queries in the meantime, please feel free to contact us.


I will be in contact with them again if no response in the next 12 days by means of a summons served directly to Sir Freds office.

I received a registered mail parcel this morning from RBS. It contained all of my statements for our Natwest account (didn't ask for these as already had them) and receipts list for our old mortgage. I phoned Slashers secretary who advised will have everything by Friday. A shame really as I was going to file at the court and use Slashers address for service.

Still nothing from the RBS, so today I have submitted a complaint with the information commissioner and filed with the court. See how you like that one Sir Fred.