Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I've taken the plunge after reading so many posts, successes and advice, I'm now at the MCOL stage with Natwest, I'm claiming over £3500. They should have received the claim by now (13/9)so I'll wait for Cobbetts to get in touch. Thanks already to Natwest Staff Member,Laffar, Chris Watkins etc and other trail blazers. I'm just about to tackle a catalogue which has regularly charged me £10...its all such fun and I've got a closed account with Natwest which they can't find...so I'll update as things develop.
thanks Orfoster,I've received postal confirmation from Northampton Courts today with Cobbetts indicating that they intend to defend all of the claim...par for the course i think
Update time;I sent SARs to Ace Cards & Gifts and to Natwest on 19th Sept along with my £10 each, chased them yesterday, Ace statements received today,Natwest are still working on it. Has anyone sued a catalogue for admin charges yet?The staements were sent by Mr D Rapson customer liaison advisor fromthe directors office.They credited my £10 against my balance which is nice,but claim thatthe advie me of their right to appy administration charges sent to me in the credit agreement sent with my first order.,"We reserve the right to apply an administration charge of upto £20 each time you fail to pay the full required payment."
My charges total around £250, I intend to compile my table of charges and send the request for refund shortly usin a variant on the bank letter...more soon hopefully
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
I've sent my request for payment to Ace Cards and Gifts today to start the ball rolling. As for my closed account at Natwest, just spoken to the postroom at 135 Bishopsgate who said they forwarded the letter to the Data Protection Dept. A very friendly Scottish lady called Joyce assured me that the statements were being collated but as they come from two systems(due to the merger with RBoS) its taking a while, if I don't hear within 5 working days call back. All very efficient considering my branch just said can't find it.
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
Just posted off a letter to Cobbetts detailing the claim, including schedule of charges etc to pre-empt the CPR18 request, might aswell while I'm waiting for the next stage....its the waiting...having several claims at various stages must be the answer
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
I'm well impressed with Joyce Tudor at the Data protection dept., she's just called me back on my mobile phone to say my statements were despatched yesterday so should be waiting for me..her number 0131 626 1165, a delightful lady...seems almost a shame to sue them........not
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
Just phoned MCOL and spoke to Becky, who confirmed Natwest have till tomorrow to enter a defence and then on Thursday I can click the button to enter Judgement by default...what's the betting Cobbett's get a late defence in?
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
Well I think its good news, got home tonight and there's a letter from Mr Rapson from Ace, with it vouchers for £205 and wiping my balance. I'm not happy with vouchers as I've paid in GBP, but its a start, a victory. Not sure how to get them swapped for money, but its encouraging how they've caved in een before the lba which I was about to send
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
I'm going to reply to Ace saying give me money not vouchers, as below;
Thank you for your letter dated xxxx. I will bank the cheque for £10 and acknowledge the clearing of my account, however I still require repayment for the remaining £xxx as vouchers are not acceptable. I have paid you in actual money and I expect my refund accordingly.
I require repayment in full of this. If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus my costs and without further notice.
yours faithfully
any thoughts
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
The letter sent to Cobbetts on 29 Sept obviously didn't stop the CPR18 request, I've put the refusal letter together and will fill in my aq probably tomorrow
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
I've posted my reply to the CPR request to Ms Burgoynes at Cobbetts, reiterating my claim details, account number and spreadsheet and reminding her that she received a copy on the 29th Sept. aq will go later in week, ie after payday!
NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165 Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9
***WON Ace cheque received 18/11***
Just thought id pop on ur thread and say hey.... Hey!! Just been reading through your progress seein as though we're at the same stage.
I take it yours is over 1500 hence the extra fee....im lucky mines just below so will send court form off tomorrow i think. Looks like Ms Burgotne will receive our letters together! Couldnt get to the P.O to send recorded today so took the liberty of copying to her e-mail!!! Bearing in mind she's had the info back in August when i submitted the claim grrrrrrrrrrrrrrrrr
Anyway ill be following closely mate, let see if both our Christmases come early
Clark xx
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NatWest: £1148.00 (defence filed 3/10/06)
Halifax: £2600.00 Letter received 28/09/06 SETTLED IN FULL!!!
Co-op: £1140.00 Cheque received 5/10/06 SETTLED IN FULL
Barclays Bank: £510.00 (LBA time up 19/9/06) Offer received of £250.00 thanks but no thanks
Barclaycard: £840.00 Half refunded mcol being done for the other half!
Capital One: £100 Settled in full after preliminary letter