Thread: PayPal

Hi

I am new to this site. I do not know whether paypal is classed as a bank but my problem is with them. I accidently transferred around £68 into a Barclays account that I had recently closed by mistake online. I tried to stop the transfer as soon as a realised within a matter of minutes but the y said it couldn't be stopped and I would have to wait until it reappeared in my account. This process took two weeks and then they charged me £14. I have tried to find out what I have paid the charges for my old bank say they do not charge anything and PayPal refuse to say exactly who the money has gone to despite being contacted by E-mail and on the phone. Has anyone else had this sort of problem.

Jenny

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Hi

I really sympathise with you. My husband actually amanaged to speak to
someone on the phone (it's his account and they will not speak to me). I do
not know how much this call cost us. He could not get any straight answers
out of the person on the end of the line about who or what the charge was
for. I am now writing a letter to them requesting my £14 back. I don't know
if the telephone number and address will be of any use to you but here they
are:

Attn: PPEL Customer Complaints
PO Box 9473
Dublin 15
Ireland

08707 307 191

Thanks

Jenny

Hi

Thanks for the info.

Jenny