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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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How much was my debt sold on for?


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Is there any way I can find out how much my debt was sold on for?. The reason I am asking is that I made a full and final settlement offer to Barclaycard early this year of 20% of the debt, they refused the offer and said the least they could accept was 50%, I could not go to this as I have to offer all my creditors the same percentage which most have now accepted.

 

I have just received a letter telling me that the debt has now been transferred to IDR Finance UK Ltd. I think it is important to know how much our debts are sold on for, as if they are around or below the offers that we have made, then it is not correct to pass the debt on at the same value only to cause more upset down the line, that is my opinion anyway, it should not be allowed if the debtor has tried to negotiate a settlement figure for the debt to then be sold on to a third party for the same sum or less.

 

I have also requested and never received a True Copy of the agreement, only the application form dated 1997. This debt has been with Mercers (I understand they are Barclays inhouse monkeys), and also passed to Power2contact for a short while. I have been informed by Barclays that my offer of 1.00 per month will stand for the next six months, after which IDR will negotiate a new payment plan. I have been out of work now for 18 months, after working for 39 years, and have applied for over two thousand jobs with no luck to date., and really need to know what I am up against with IDR and if it is best to just sit tight for six months and pay the pound, any advice would be really appreciated.

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Hi gem

 

I don't think you will be able to get the information you seek, but you might be able to offer a lower amount to whoever bought the debt, it might work out in your

favour, but be very careful how you word any F & F Settlement.

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Thanks for your reply. Yes I will be careful, I have not settled with any that have not put in writing that they will write the balance off and not pass to a third party etc, I also have True Call, so have recorded anything verbal as well.

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Any charges on the account, Gem ?

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi, for a while they added a twelve pound charge ofr not paying the minimum amount, and continued to add interest for a while, this has all now been frozen, and I note tha the balance has been reduced over the last four months by four pounds. Thankyou foryour reply.

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You can re-claim any £12 charges with Interest.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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For what it is worth, I read on here about 18 months ago when Barclaycard sold my debt to another DCA, that the going rate was 10p in the £pound. I am still saying to them that I will pay, at most, double that which I believe they paid.I STRESS THAT THIS IS HEARSAY, but given that I was offered a 50% discount within 3 months of the sale, I consider it to be fairly near the mark.If you have a repayment plan in place that costs you £1.00 per month, stick with it. Don't be bullied into paying more if you cannot afford it. At worst, a court would uphold your agreement, IF THAT WAS TRULY ALL YOU COULD AFFPORD.15 months after I started to repay my debts, I fould that I couldn't continue at the current rate. I simply wrote and told everyone the facts with a current budget statement, and reduced the standing orders - no-one stuck out against me.A golden rule NEVER PAY BY DIRECT DEBIT - it puts them in control, not you. PAY BY STANDING ORDER - you choose what to pay and when.All of this I have learned in my two years on this site, but each case is slightly different. I wish you well.LSP

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Hi Luckysandpiper (hope you are sending me one) thankyou for your reply. I have managed to negotiate with four of my creditors, Egg snapped my hand off for 20%, MBNA agreed to slightly more, but on a debt of 14K I settled with 4K, the others were also within my budget. I really would like to get the last few sorted as it has been a bad couple of years for me so far and would be good to at least say I have achieved something worthwhile out of it all, to be debt free by the year end was my intention, 60k of debt now down to 20k, so getting there and all thanks to this site and all the amazing people willing to give their time and advice I have learnt so much on here.

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Hi Moroondevo52, How do I go about reclaiming the 12.00 charges?.

 

If you do not have all your statements, send a Subject Access Request to Barclaycard, this will cost you £10 (Postal Order), send it recorded.

When you calculate the charges applied to your account you then send a Prelim letter asking for these charges back.

If after 14 days they have not complied with your request you then send them a Letter Before Action telling them you will be taking the matter to court.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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