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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Council tax issues with Ross and Roberts


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Hello all,

 

having a bit of a problem with Ross and Roberts so I've come on here to get a bit of advice or more info really.

 

We owe £440 in council tax arrears from a previous property, but have sinced moved to Ireland. We forgot about paying this in the ups and downs of moving country and this was passed to R&R who contacted us on the 25th of January this year. I phoned them back a few days later and made a payment of £50 as it was all we could afford at the time, and had thought I'd set it up with them for the to automatically draw the same amount every month. They seemed unhappy with this as they wanted more, but as they stated on the phone at the time, they were unble to send bailiffs around (as they have none in Ireland), so I sort of forced their hand on it.

 

2 Months went by and we found out it was not something they were automatically taking, so I contacted them by phone again and agreed to pay them a further £50 at the end of the month. At the end of the month my partner gave birth to twins and to be honest we completely forgot to pay them. Fast forward to Friday just gone and we got a letter dated the 18th of May (with a post mark of the 30th of May on the envelope) and we got a letter saying contact them in 5 days to pay the full amount. I didn't see the mail until Saturday (due to work) and they were closed when I tried to ring over the weekend. Yesterday we got another letter, dated the 23rd post marked with a revenue agency stamp marked 3rd of June) saying that despie numerous visits from their bailiffs (there have been none, so guessing this is a form letter) we have failed to clear the outstanding amount and that unless we pay them in 7 days they are returning the liability order to the client for the following action:

 

  • Application for your committal prison [sic]
  • bankruptcy
  • Charge on your property

Now we're a bit nervous, as we don't have the money for the full amount. My partner does not work over hre (due to looking after the kids) so is ringing them today to offer to pay about £100 which we can just about afford, and then to payoff a substantial amount at the end of the month.

 

Just worried about if this really could be something where I could end up having to g back to the UK to go to prison, or if I can still try and sort this out with them. Does anyone have any experience with this, or any advice?

 

Thanks.

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Oh I forgot to mention that when the letter first came through my partner attempted to contact them by email but never received a reply. She phoned them later because as we are in another country we cannot ring their 0845 number to make a payment, we were told to "just ring it" despite the fact that we could not do so.

 

One of my major issues here is with the dating vs the post marking of these letters. As the one alledged to be sent on the 25th appears to have been sent well over a week afterwards I'm concerned that we never had a chance to try and contact them before it was sent back to the council (if it has been yet?). Anyway I'm pretty worried at the moment, and have to go to work now, so hopefully this won't affect my work :(

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My partner rang them and they were happy to put the payment system back in place. I'm not sure if it was just heavy handed threats we received, or if living in another country made things a lot simpler to resolve.

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