Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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  1. #1
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    acestealer Novitiate acestealer's Avatar

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    Default has anyone had any luck against cahoot??

    they don't seem to have a very clear policy on how to handle this whole unfair charges thing.

    i've had 3 refusal letters now so i guess MCOL is the next step.

    Similar Threads:
    ------------------------------------------------
    barclays - £2369 - 07/08 LBA letter sent, offered part payment, of £1000, 21/09 MCOL raised
    cahoot - £400 - refused refund, LBA sent
    marbles - £690 - settled in full!!!!!
    citicard - £800 - LBA sent, offered part payment of £372
    captial one - £700 - LBA sent, offered part payment of £256
    mbna - estimated £1500 - awaiting response to Data Protection Act letter. still not received full set of statements so sent letter of complaint - awaiting response

  2. #2
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    Default Re: has anyone had any luck against cahoot??

    I obtained a forthwith judgement against them on 30th August which, according to the court, they subsequently tried, and failed, to have overturned. Nor have I received any direct communication from them. I now find myself in the bizarre position of having to take enforcement action....


  3. #3
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    Default Re: has anyone had any luck against cahoot??

    After hearing what a nightmare Chimera has had it is really putting me off.

    They don't seem to have a clue what they're doing.

    However probably will raise MCOL next week.

    Good luck with yours xx

    ------------------------------------------------
    barclays - £2369 - 07/08 LBA letter sent, offered part payment, of £1000, 21/09 MCOL raised
    cahoot - £400 - refused refund, LBA sent
    marbles - £690 - settled in full!!!!!
    citicard - £800 - LBA sent, offered part payment of £372
    captial one - £700 - LBA sent, offered part payment of £256
    mbna - estimated £1500 - awaiting response to Data Protection Act letter. still not received full set of statements so sent letter of complaint - awaiting response

  4. #4
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    Abby Novitiate

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    Default Re: has anyone had any luck against cahoot??

    Ben007 - Have you got a thread somewhere? I would be really interested in everything you have done against Cahoot.

    First Direct - £2791.84 received in full and final settlement.
    Cahoot - Agreed to settle for full amount of £2024
    Abbey National - AQ questionnaire returned and 50% offered
    Lloyds Bank - AQ questionnaire returned

  5. #5
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    Default Re: has anyone had any luck against cahoot??

    I had a full refund off Cahoot (£185) within two weeks of asking for it. So good luck and go for it!


  6. #6
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    Default Re: has anyone had any luck against cahoot??

    Hi Pelvicthrust,

    did you actually begin court action before Cahoot offered you settlement?

    Lou


  7. #7
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    Default Re: has anyone had any luck against cahoot??

    I've had absolutely zero luck with them

    I'm just waiting to get paid so i can raise my court action against them.

    ------------------------------------------------
    barclays - £2369 - 07/08 LBA letter sent, offered part payment, of £1000, 21/09 MCOL raised
    cahoot - £400 - refused refund, LBA sent
    marbles - £690 - settled in full!!!!!
    citicard - £800 - LBA sent, offered part payment of £372
    captial one - £700 - LBA sent, offered part payment of £256
    mbna - estimated £1500 - awaiting response to Data Protection Act letter. still not received full set of statements so sent letter of complaint - awaiting response

  8. #8
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    pelvicthrust Novitiate

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    Default Re: has anyone had any luck against cahoot??

    Hi Lager Lou,No. This is the letter I had back:
    I am writing to you in reply to your letter dated 18th September 2006. I have taken ownership of your case in order to provide a response to the issues raised in your letter.
    It is well known that banks make charges and cahoot's charges are in line with those of other banks. The terms and conditionsicon of the account and the charges that apply are clear and fair and were provided to you at the time you opened it. You freely agreed to the terms and conditionsicon and the charges when you opened the account. You were not under any obligation to do so and could have gone to another bank if you did not agree to the charges.
    In any event, we do not agree that the charges are disproportionate. The charges are reasonable and proportionate to the administrative costs incurred by cahoot.
    Having reviewed the history of your account I can see that in general your account has was well managed and the charges detailed in your letter represent uncharacteristic breaches of our terms and conditionsicon. Given this and the fact that you were a customer for four years I am willing to consider a full refund as a gesture of goodwill.
    As a protracted discussion is in neither parties' interesticon I have now requested for a cheque of the full amount to be forwarded to you at the following address:

    xxx
    I hope that this resolution is to your satisfaction. Please be assured I have carried out a full investigation for you and I hope you feel I have offered a fair response to all of the issues you've raised. I will keep your file open for the next 8 weeks and if I don't hear from you within that time, I will assume that everything is resolved and will close your file. If you remain dissatisfied though you can find details of how to take your complaint further at legal T&Ts . The complaints policy also explains your ultimate right to refer your complaint to the Financial Ombudsmanicon Service.
    Kind regards
    Emma Brookes
    Service Relationship Manager, cahoot


  9. #9
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    Default Re: has anyone had any luck against cahoot??

    I begin my MCOL on Wednesday against them for £1935 so I'll let you know!

    JKop Vs Barclays SETTLED
    JKop Vs Cahoot SETTLED
    Jkop V Capital One SETTLED
    Jkop V Marbles SETTLED
    Jkop V MBNA £422 MCOL
    Jkop V Egg SETTLED
    Jkop V Cahoot Credit Card SETTLED
    Jkop V HSCB £1500 W.I.P!

  10. #10
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    Default Re: has anyone had any luck against cahoot??

    Cool - thanks for your advice, I'm submitting my claim via the court on Wednesday so looks like we're at about the same stage.

    Lou


  11. #11
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    ellielou Novitiate

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    Default Re: has anyone had any luck against cahoot??

    I don't think Cahoot have a clue full stop.

    I agreed on a settlement figure with them for a debt I had with them. I paid the amount to them 18 months ago and the accounts are still showing as open despite being informed in writing twice the debt had been settled and they had closed my accounts!!

    I rang again today to chace it up as I want to make sure they're closed before I go for the £380 they owe me . I was told they were happy that the amount agreed had been recieved and they were in the process of closing my account. I then asked how long it took to close an account as I'd paid it to them 18 months ago - silence on the other end of the line

    Hopefully they'll now be closed & I can go for my charges back

    Halifax 1
    WON - £1,355.49 21/07/06
    MINT
    WON - £273.81 14/09/06
    First Direct
    WON - £913.50 01/09/06
    Capital One
    WON - £130.13 03/11/06
    Halifax 2
    WON - £188.03 01/12/06

    Kensington Mortgages ERC
    MCOL for £6,204.39 Discontinued
    Halifax Mortgage Admin fee
    WON - £10.00
    Direct Line Mortgage Redemption Fee
    WON - £99.00
    Halifax 3
    MCOL for £109.01 reg 07/03/07

    http://petitions.pm.gov.uk/redemptionfees/
    Please sign this petition x


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE