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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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Ryanair Cancelled Flight - No Compensation


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on the 29th July this year me and my wife were due to fly back from Forli Airport in Italy with Ryanair to Stanstead.

The flight was due to leave at 10:30pm but at 1 minute to 10:00pm the flight was cancelled!

There were no representatives from Ryanair at the airport, just Italian Airport staff (Airport closes after the last flight at 10:30 and re-opens in the morning) and all they were interested in doing was get us to collect our luggage and get out of the airport, with no offer of help or information.

I was told that the two Ryanair flights the following day were full and to try and get a flight from another airport!

I managed to get our hire car back so that we could actually drive somewhere to stay for the night.

The following morning I managed to get flights re-booked with Ryanair through Pisa airport for that night (24 hours delay) and got back to the UK a day late.

I wrote to Ryanair to claim expenses (compensation under EU Regulations) but have received "Outside our control" letter back from them.

I have written back bringing in the issue of Failed Duty of Care etc, etc, but still no luck!

I want to take the next step of going to court (Moneyclaim Online) and could really do with some help in the wording of the claim from anyone who maybe knows how to proceed, or who has gone through the process themselves.

Pleeeeeeese Help :)

VIEWS EXPRESSED ARE MY OWN - IF THEY HELP - PLEASE CLICK MY SCALES

Halifax - S.A.R - June 06

- Pre-Lim(£1665) July 06

- LBA - July 06

- MCOL - 15th Aug 06

- Acknowledged 18th Aug

- Settled IN FULL :eek:

- 2nd Claim Started - 12 Dec 2006

- SETTLED IN FULL:eek:

- 3rd Claim Started (Phone Call) 1st March 2007

- SETTLED IN FULL:eek:

Abbey National - S.A.R - 23/08/06

- Default Removal Letter sent 21st Sept

- LBA sent with Estimated Charges 4/10/06

- 2nd LBA 23/10/06

- N1 filed 9/11/06 - Deemed Served 16/11/06

- AQ & Draft Directions filed 19/12/06

- Court Hearing 22/3/07

- SETTLED IN FULL:o INCLUDING £5k COMPENSATION

Capital One - S.A.R. 10/10/06

- SETTLED IN FULL:eek:

Alliance & Leicester - Mortgage E/S/C Claim 02/03/07

- SETTLED IN FULL:eek:

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You might struggle with issuing proceedings against Ryanair through moneyclaim as you will need an address to serve proceedings against them within England and Wales.

 

You should write to the Commission for Aviation Regulation, 3rd Floor, Alexandra House, Earlsfort Terrace, Dublin who are responsible for the enforcement of EU directive 261/2004 in Ireland but I doubt this will yield anything.

 

Good Luck

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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But Ryanair have the Head of Customer Services at Satallite 3 at Stanstead Airport, so I should surely be able to serve the notice there?

VIEWS EXPRESSED ARE MY OWN - IF THEY HELP - PLEASE CLICK MY SCALES

Halifax - S.A.R - June 06

- Pre-Lim(£1665) July 06

- LBA - July 06

- MCOL - 15th Aug 06

- Acknowledged 18th Aug

- Settled IN FULL :eek:

- 2nd Claim Started - 12 Dec 2006

- SETTLED IN FULL:eek:

- 3rd Claim Started (Phone Call) 1st March 2007

- SETTLED IN FULL:eek:

Abbey National - S.A.R - 23/08/06

- Default Removal Letter sent 21st Sept

- LBA sent with Estimated Charges 4/10/06

- 2nd LBA 23/10/06

- N1 filed 9/11/06 - Deemed Served 16/11/06

- AQ & Draft Directions filed 19/12/06

- Court Hearing 22/3/07

- SETTLED IN FULL:o INCLUDING £5k COMPENSATION

Capital One - S.A.R. 10/10/06

- SETTLED IN FULL:eek:

Alliance & Leicester - Mortgage E/S/C Claim 02/03/07

- SETTLED IN FULL:eek:

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You could give it a go but be sure that it is actually an address for Ryanair and not one of its many handling agents.

 

You can still start action against them using old fashioned paper in your local court.

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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Even if they can show something was outside their control...dont just take their word for it.

 

In a case (last year?) Easyjet said aicraft x was cancelled because of technical difficulties outside its control. Only problem was that aircraft x wasnt the aircraft the passenger was flying on! :D

 

Sometimes the only way to get to the bottom of something is to have it tested through the courts.

 

Mailman

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  • 1 month later...

Don't know if you are still pursuing this, as your post is a bit older now, but I have just successfully sued Easy Jet for compensation as they cancelled our flight in July and didn't tell us until we got to the Airport (they forgot to tell some of the passengers so we showed up at the airport)

Pretty much the same story, didn't want to know and didn't care. Cancellation was due to operational reasons , we could only fly three days later as all other flights were fully booked. This cut our summer holiday short by three days

You need to be aware that "out of our control" as Ryan Air said, may not be good enough as per the EU regulation. The reasons must be "extraordinary" (war, extreme weather, civil unrest) so a court case might test this and they have to prove this beyond any doubt

In our case we asked compensation for four passengers plus all costs and expenses incurred, bill came to just under £1000.-

We filed at our local court, Easy Jet decided not to defend and hence got judgement by default. They have been ordered to pay us the full amount plus interest

Somtimes it is just worth to go for it and not let them mess you around like this

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