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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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DAZ ARBON, Carter forbes??


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Hello all,

Has anyone any knowledge of the dealings of the above names.

An E-Mail landed in my inbox today, headed dear client, accompanied by a rather nasty threatogramme styled content. Threatening that if no contact made with them by tomorrow, the account will be escalated and extra charges will be applied.??

 

I have had no dealings with them at all and they have not supplied any details of account nos or names of anyone that I am supposed to owe this alleged debt to.

 

All suggestions will be greatly received.

 

 

"EXEMPLO DUCEMUS"

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have you checked the email address the mail came from? Might give some clues. To me it sounds like a s cam email (it wouldn't let me type the word.....why is that?)

Today is the tomorrow you worried about yesterday, and all is well!

 

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Hi

 

I received the same type of communication today I have an outstanding account with Uncle Buck which I was advised has been passed to Carter Forbes. I also received a text from Uncle Buck today advising me to contact Carter Forbes as my file has been prepared for legal action. I had previously contacted Carter Forbes last month a few times by email and post but have received no reply to communication only emails to call them. I sent goodwill gesture payment in April no response then today I received the email described above from the same person who originally contacted me from Carter Forbes (wasn't from Daz Arbon but same communication). I keep receiving texts to contact by phone from them but have continued with written communication.

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Carter Forbes YES! I have heard of them, a nasty piece of work by all accounts.

 

As for Daz Arbon probably a figment of their imagination.

 

We will contact the client and inform them that we are representing you as a collection specialist and looking to secure the payments as a matter of urgency. We utilise all manners of communication to ensure that we explain the current situation to the client and the potential repercussions of non-compliance. Our management team are well trained in establishing and maintaining relationships with your clients as well as feeding back the information to you in a mutually agreed time frame and format. We will collect your debt quickly and effectively.

 

Well if you don't know what it is they are after then I would leave well alone, are you aware of any outstanding debts?

 

As for adding extra charges, go right ahead, you won't have to pay them!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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2100%!!!!!!!!!!!!!!!

 

Why oh why are these firms allowed to extort this money from those who can least afford it...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Also had communications with Carter Forbes, requested CCA, they didnt respond so put the account into dispute. Had to laugh at their website and the bully boy " we only give you two chances". So far I have had at least 6 emails the most recent being last week,. I have been offerred discounts ranging from 25% to 60%. Lost the CCA chaps? Re; Your Uncle Buck account, would love to a judge to see that rate of 2100%, be good to get the press inolved too, 2100% is nothing more than a loan shark. Shame on CF for getting involved, really bottom of the barrel stuff.

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http://www.carterforbes.co.uk/credit-control.php

 

Just done a little more reading of their website, and it is very obvious that even these lot breach the OFT DCG, as they openly admit, to answering the phones answering "In your name" and then if a client is not paying their bill we can transfer the debt to our own debt recovery section so it looks like the debt had been escalated!

 

So that will be "unfair business practices" for a start!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I note that, as is the case with many members of the CSA, that Carter Forbes rather amateurish website does not comply with the requirements of the Companies Act 2006.

 

The CSA code of conduct requires all its members to act within the law; whilst the CSA is just the shabby debt industry bum-licking club, CPUTR makes it an offence for a business to not comply with a code of conduct it says it is enrolled in.

 

The style reminds me somewhat of Greenhalgh's the aggressive solicitor/DCA who were made to wind their necks in by the SRA/OFT.

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That bloke is horrendous. The average (non CAG) person getting an email from them and finding that site via Google would feel as if they were being doorstepped and threatened inside their own home.

Wouldn't buy a used car from him that's for sure. Probably worked his way down from extorting other kids dinner money at school, to car clamping to his current exalted position.

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Thank you all for your swift input.

 

The problem that is the most annoying to me, is the fact that they call me "client", I have had no dealings with them whatsoever and no company has informed me of them acting/ threatening on their behalf and most of all, the E-Mail from them has absolutely no particulars of claim as to any alleged debt or a name as to whom they are purporting to represent/intimidate on the behalf of. It is merely an E- threatogramme with directions to phone them.

 

Why do these people not write hard copy and conduct business in a proper manner??.

 

"EXEMPLO DUCEMUS"

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  • 4 weeks later...

Losingmymind,

 

I have not responded to them as yet, as I do not know who, or what they claim to represent.

Pay day loans are for 1 months duration plus 1 contractural interest only.

all the add ons are wishful thinking from them and are grossly OTT.

 

"EXEMPLO DUCEMUS"

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  • 1 month later...
  • 3 weeks later...

even if you was in debt with a company and carter forbes bought your debt its not legal as you have never signed a contract with them, also if YOU only sign a contract and no one on their side does its still not a legal binding contract.

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What backy are they putting in there pipes,,, !!!!!!!!!!!!

statistics prove that consumer debtors simalarly are more likely to pay when the debt is esculated!!!!!!
There having a giraffe, I more tend to dig me heals in and come on here to have a DCA taunt..

[sIGPIC][/sIGPIC]Happyhippy1959

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