Jump to content


  • Tweets

  • Posts

    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

DAZ ARBON, Carter forbes??


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4612 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello all,

Has anyone any knowledge of the dealings of the above names.

An E-Mail landed in my inbox today, headed dear client, accompanied by a rather nasty threatogramme styled content. Threatening that if no contact made with them by tomorrow, the account will be escalated and extra charges will be applied.??

 

I have had no dealings with them at all and they have not supplied any details of account nos or names of anyone that I am supposed to owe this alleged debt to.

 

All suggestions will be greatly received.

 

 

"EXEMPLO DUCEMUS"

Link to post
Share on other sites

have you checked the email address the mail came from? Might give some clues. To me it sounds like a s cam email (it wouldn't let me type the word.....why is that?)

Today is the tomorrow you worried about yesterday, and all is well!

 

Link to post
Share on other sites

Hi

 

I received the same type of communication today I have an outstanding account with Uncle Buck which I was advised has been passed to Carter Forbes. I also received a text from Uncle Buck today advising me to contact Carter Forbes as my file has been prepared for legal action. I had previously contacted Carter Forbes last month a few times by email and post but have received no reply to communication only emails to call them. I sent goodwill gesture payment in April no response then today I received the email described above from the same person who originally contacted me from Carter Forbes (wasn't from Daz Arbon but same communication). I keep receiving texts to contact by phone from them but have continued with written communication.

Link to post
Share on other sites

Carter Forbes YES! I have heard of them, a nasty piece of work by all accounts.

 

As for Daz Arbon probably a figment of their imagination.

 

We will contact the client and inform them that we are representing you as a collection specialist and looking to secure the payments as a matter of urgency. We utilise all manners of communication to ensure that we explain the current situation to the client and the potential repercussions of non-compliance. Our management team are well trained in establishing and maintaining relationships with your clients as well as feeding back the information to you in a mutually agreed time frame and format. We will collect your debt quickly and effectively.

 

Well if you don't know what it is they are after then I would leave well alone, are you aware of any outstanding debts?

 

As for adding extra charges, go right ahead, you won't have to pay them!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

2100%!!!!!!!!!!!!!!!

 

Why oh why are these firms allowed to extort this money from those who can least afford it...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Also had communications with Carter Forbes, requested CCA, they didnt respond so put the account into dispute. Had to laugh at their website and the bully boy " we only give you two chances". So far I have had at least 6 emails the most recent being last week,. I have been offerred discounts ranging from 25% to 60%. Lost the CCA chaps? Re; Your Uncle Buck account, would love to a judge to see that rate of 2100%, be good to get the press inolved too, 2100% is nothing more than a loan shark. Shame on CF for getting involved, really bottom of the barrel stuff.

Link to post
Share on other sites

http://www.carterforbes.co.uk/credit-control.php

 

Just done a little more reading of their website, and it is very obvious that even these lot breach the OFT DCG, as they openly admit, to answering the phones answering "In your name" and then if a client is not paying their bill we can transfer the debt to our own debt recovery section so it looks like the debt had been escalated!

 

So that will be "unfair business practices" for a start!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

I note that, as is the case with many members of the CSA, that Carter Forbes rather amateurish website does not comply with the requirements of the Companies Act 2006.

 

The CSA code of conduct requires all its members to act within the law; whilst the CSA is just the shabby debt industry bum-licking club, CPUTR makes it an offence for a business to not comply with a code of conduct it says it is enrolled in.

 

The style reminds me somewhat of Greenhalgh's the aggressive solicitor/DCA who were made to wind their necks in by the SRA/OFT.

Link to post
Share on other sites

That bloke is horrendous. The average (non CAG) person getting an email from them and finding that site via Google would feel as if they were being doorstepped and threatened inside their own home.

Wouldn't buy a used car from him that's for sure. Probably worked his way down from extorting other kids dinner money at school, to car clamping to his current exalted position.

Link to post
Share on other sites

Thank you all for your swift input.

 

The problem that is the most annoying to me, is the fact that they call me "client", I have had no dealings with them whatsoever and no company has informed me of them acting/ threatening on their behalf and most of all, the E-Mail from them has absolutely no particulars of claim as to any alleged debt or a name as to whom they are purporting to represent/intimidate on the behalf of. It is merely an E- threatogramme with directions to phone them.

 

Why do these people not write hard copy and conduct business in a proper manner??.

 

"EXEMPLO DUCEMUS"

Link to post
Share on other sites

  • 4 weeks later...

Losingmymind,

 

I have not responded to them as yet, as I do not know who, or what they claim to represent.

Pay day loans are for 1 months duration plus 1 contractural interest only.

all the add ons are wishful thinking from them and are grossly OTT.

 

"EXEMPLO DUCEMUS"

Link to post
Share on other sites

  • 1 month later...
  • 3 weeks later...

even if you was in debt with a company and carter forbes bought your debt its not legal as you have never signed a contract with them, also if YOU only sign a contract and no one on their side does its still not a legal binding contract.

Link to post
Share on other sites

What backy are they putting in there pipes,,, !!!!!!!!!!!!

statistics prove that consumer debtors simalarly are more likely to pay when the debt is esculated!!!!!!
There having a giraffe, I more tend to dig me heals in and come on here to have a DCA taunt..

[sIGPIC][/sIGPIC]Happyhippy1959

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...