Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 13th September 2006 13:58 #1
    bluecat0208 bluecat0208 is offline
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    Default Just info - RBOS are "swamped"

    I spoke to the RBOS customer relations department today as I have not heard from them regarding a Financial Ombudsmanicon's letter which was sent to them on my behalf on the 2nd August. - not related to bank charges

    The lady I spoke to said that they were "swamped" with letters and they could not keep up with their 14 days turnaround time. I ask if this was related to Bank charges and she said with a small laugh that she couldn't comment.

    It appears that this campaign is having an effect and if anyone hasn't heard from this could be why.

    By the way RBOS Customer Relations freephone number is 0800 015 5035 incase it's not shown here.

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  2. 13th September 2006 14:02 #2
    livelylad livelylad is offline
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    Default Re: Just info - RBOS are "swamped"

    Quote Originally Posted by bluecat0208
    I spoke to the RBOS customer relations department today as I have not heard from them regarding a Financial Ombudsmanicon's letter which was sent to them on my behalf on the 2nd August. - not related to bank charges

    The lady I spoke to said that they were "swamped" with letters and they could not keep up with their 14 days turnaround time. I ask if this was related to Bank charges and she said with a small laugh that she couldn't comment.

    It appears that this campaign is having an effect and if anyone hasn't heard from this could be why.

    By the way RBOS Customer Relations freephone number is 0800 015 5035 incase it's not shown here.
    brilliant i wish i had more to send






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE