Welcome to The Consumer Action Group.
I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.
Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.
Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.
It can be bit confusing at first.