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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Will the job-centre pay my rent if i go in to private renting DSS?


21muk
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Im looking at properties because i want my own place really badly, so im seeking accommodation from a landlord, i know most want a bond up front, so if i get the bond money myself, and say move in to a house, would the jobcentre take care of the rest for me I.E pay my rent each month? also if they will, how/who do i speak to about that?

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Hi,

The JobCentre do not pay your rent for you. That is the responsibility of your Local Council BUT don't just go for the first place you see.

 

LHA rates are capped to what the Goverment think you should be paying

 

http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_196239

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oh thanx for that im starting to understand it a bit better now so 1.the councell tax place sorts all that kinda stuff out..jot the jobcentre..2.i clicked the link you give me and done that calculator test, im a single guy, so im only entitled to 1 bedroom house/flat, also it shows they will pay me 80 pound per week so its like 320 pound a month, so i hope i can find one in that price range

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im confused again wait, so if i tell you my details can you possibly give me some insight at what im dealing with? i am 22 years old male, i am currently on jobseekers allowence, im looking to rent a flat/house from a land lord, am i entitled to one and how much, and also what do i need to move to the next step?

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As a 22 year old male, you're only entitled to the shared room rate and not the one bedroom rate. Because you're on Job Seekers Allowance, you're entitled to the maximum for your area. So, if the council says "we pay a maximum of £80 a week", you'll get £80 a week if that's also how much your rent is.

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Housing benefit was replaced by Local Housing Allowance some time ago. This month they have lowered all of the rates.

 

As an under 25 - now an under 35 - you are only entitled to the shared room rate for your area. Your area will be shown on the lists above.

 

If in England:

 

http://www.voa.gov.uk/lhadirect/LHA_percentile_rates.htm

 

The rules state that this is the money available to cover your allowance - i.e. you are entitled to a shared room so you will only get the money for a shared room. You can move into a palace if you can fund it, but you will only get the maximum for your allowance from the government.

 

It doesn't mean you have to move into a bedsit. It means you will only get the funding for a bedsit.

 

The funding for your entitlement (shadow 30% March '11 figures) ranges from £43 per week in Sunderland to £137.50 per week in London.

 

The trick is to find an understanding landlord and a good property. And there is no help available to you there. I would suggest you start with the property.

 

For private housing these are good places to start:

 

http://www.rightmove.co.uk/

 

http://www.findaproperty.com/

 

For council housing you should register with your local council. There is usually a long waiting list.

 

The '30th percentile' means you should be able to afford 3 out of 10 bedsits in your area. But as above, if you can find a 12 bed mansion going for that price, you could rent that instead.

 

If this is not enough, you could always try a court case citing age discrimination. Under the Human Rights Act it is illegal to discriminate on grounds of age. I cannot say how this applies to this situation, if at all.

 

It is interestng that a lot of people will now be unable to afford their rent, as they will have entered agreements based upon the old ratings system.

 

Many people aged say 26 -34 may now have a shortfall in their rent, and many of these could end up homeless as a consequence.

 

Good luck.

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I think it's a bit tight of them really to put an age on it, but yes, as I said in your last thread, you'll only be able to rent a room in a shared house if you're under 25. If you rent a one bed flat, I wonder if they will still pay the 80 pounds & you have to find the rest, can anyone answer that? I have been wondering that for a while.

 

Oh just seen Honeybees post, wonder why that didn't show up before I posted in here, ooooerr spooky!

Yeh I think it's wrong to discriminate on age, but there we go...

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the maximum housing benefit you would get would depend upon the area you live in

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Here's an example:

 

Me and my partner live in a 2 bedroom house with no children. Our rent is £400 per month and our LHA is £91.15 per week based on our entitlement for one bedroom. This means we have to find £35.40 a month to cover the shortfall.

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21muk

 

assuming you are still living in middlesbrough, the maximum you can claim in housing benefit is £50.00 per week

 

so if your rent is more than that, you would need to make up the difference from your jobseekers allowance

 

e.g. if you rent a 1 bedroomed flat at £75.00 per week - the council would pay £50 per week - you would need to pay the other £25 per week

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Or you could relocate anywhere you wanted to.

 

This could be because you wanted to be near family or because you believe there is a better chance of finding work there.

 

Move to London = more chance of finding work. The bigger the city the better the chance.

 

Start with the property imho.

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