Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Well, I decided to look into this after I was told that I have PPI on my shopping catalogue.
So I sent a SAR request, which they provided within 7 days, I works out that I had paid over £600 in PPI, and that I was paying a third towards PPI per month.
SO I decided to request this back, and for them to stop the PPI.
I received a reply within 2 weeks, which both requests have been refused.
I had a woman phone me, who asked to speak to me, and I was busy but I requested that she dealt with this via letter, because I wasn't recording the conversation. She then told me, that she would decide whether to deal with this or not, based on the fact that I had refused to speak to her.
7. Thinking of a Full & Final Settlement?Read Here
my views are my own...seek legal advice if ness
NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
- alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
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As dx has already suggested if your catclogue company have given you a final response which states they are not willing to refund you then you can refer your case to the Financial Ombudsman Service (fos).
This is a free service to you and an adjudicator will look at your case and decide whether they were right or not to refuse your claim.
Shop Direct vs me
on my shopping catalogue.
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