Taking money from an account
At the end of january I found my account (I'm with the Grabby) was overdrawn by £21 in total and paid over a period of four days paid in cheques totalling £1200. These did not clear in time and the bank patronisingly wrote to me twice stating three direct debits had been affected but, as a special favour, they had paid these sums.
Of course, the letters said, we'll have to charge you but we'll let you know two weeks before we take the money from your account. I don't know what these charges will be but they will be claimed back! I have already written to the Grabby to warn them what I intend to do
The point of this thread however is this - in any other business a payment for a service is subject to an invoice being issued and then, if acceptable, is paid either via cheque, cash or other means.
How do the banks justify telling someone they will take £130 from an account on such and such a day and then go ahead and do it even if it means creating an overdrawn situation which triggers further charges and interest.
Surely there must be some way of preventing such heavy handed behaviour?
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