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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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Parking Ticket from Premier Parking Solutions


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Hi there.

 

I'm new to all this and have only done a search having received a parking ticket from Premier Parking solutions in Exeter on Friday. I would be greateful of any advice on what the legality is surrounding the issuance of such a fine.

 

Basically, I was looking for a car park in Exeter and followed the standard blue "P" signs and arrived at the Victoria Yard car park. There was a single space on rough concrete directly opposite the entrance with a chain link fence. I parked the car and noticed a sign behind the car reporting the T&C for the car park. The initial bit referred to parking in a "marked bay where applicable" and the rest was general stuff. As there were no markings and the car was inbetween others and not causing any obstruction I bought a ticket and displayed it in the car.

 

On returing to the car (within the time period) I found a 'ticket' had been applied 30 minutes previously. There was also another car in a similar situation, a clamped car and a woman waiting for a space saying she had been caught there the previous week. The ticket indicates that the reason for the ticket was "No Network Rail permit. Not parked within yellow marked bays". There was an official looking guy talking to someone and whilst he did not work for PPS he did fill me in with some detilas. Apparently the car park is split into 3 parts. Network Rail have some spaces, a solicitors firms have some and some are for public parking. He mentioned that I should have parked in the yellow bays (which he then pointed out) and also mentioned the signs saying "park in the yellow bays" which are, ironically, only in front of the yellow bays!! You had to kind of look over and between the cars to see this!

 

There was no indication, that I could see, that the car park was split like this nor was there any indication where I parked that this was a Network Rail space as clearly I would not have parked there!

 

Although I'm sure this is irelevent, I did also notice (and took pictures of) that there was some yellow paint on the ground next to my car from some old space markings.

 

Any help and advice would be much appreciated. The fine was £100 reduced to £75 if paid in 7 days. They only provide a PO box number for correspondence and no telephone number.

 

Thanks

 

Jez

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Well it isn't a fine, it's a Parking Charge Notice not a Penalty Charge Notice, right? And have a look at any reference to 'appealing' - check that it tells you to appeal to the Parking Company and/or a PO Box - nothing about Magistrates Court I assume?

 

If there's nowt on a railway ticket about Rail Bylaws and Magistrates Court then it's not legit - so forget about the '£75 if paid in 7 days' rubbish 'offer'! You won't be paying it, they have no authority to fine anyone. And re 'appealing', don't even think about it, the answer will be no and you will have shown them that you think they have some authority and you would be giving them info they do not have!

 

Of course just ignore it and the standard debt collector letters which follow; we have all been there done that, ignored a PPC or six! Do not appeal, do not ring, do not write - IMHO do not even think about sending any template letter. Don't waste another SECOND thinking about it! Think of it as a phishing email which you'd just snort with laughter at and delete...this is the same sort of thing.

 

Just file ALL their letters, even those with scary bold lettering, debt collector headings and threat of litigation. It is all hot air.

 

Read as many other current forum threads on CAG, MSE and pepipoo.com, posted by people in your shoes, until you feel confident about it and until you have seen the word 'ignore' soooo many times that it makes your eyes glaze over. See the 3 links below for the main 3 relevant forum boards, current threads like yours with sticky advice at the top (just don't bother with template letters IMHO). Make sure you check out the copies of debt collector letters and the link to Watchdog on this matter:

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?88-Parking-Traffic-Offences

 

http://forums.moneysavingexpert.com/...play.php?f=163

 

http://forums.pepipoo.com/index.php?showforum=30

 

Nothing will happen, no Court, no CCJ, no bailiff, nowt. There's no effect on credit rating by deleting a phishing email nor from ignoring a PPC. Spread the word and tell anyone who thinks this is a real fine to read up on it.

Edited by Coupon
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  • 4 months later...

Hi,

 

I parked in Exeter on Saturday 16th July, at the Victoria Yard car park, and had an experience almost identical to that of Jeremy Evans, back in February. I paid and displayed and when I returned (within the time period,) I found a £100 parking fine had been taped to my windscreen. I think I must have parked in the exact same spot from what Jez says, and can confirm that such notices that were on display were ambiguous and there was nothing obvious to indicate that I'd parked in a reserved space, (such as a sign saying Reserved Space for example!) The penalty of £100 (pay up within 7 days and they'll reduce it to £75,) seems exorbitant, and well above what a council would normally charge.

 

I've read the helpful advice of Coupon, but I was just wondering whether Jez, or anyone else in a similar situation, has had any problems with PPS since February, or whether they really do give up with their claims after a period of time.

 

Thanks

Mike

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  • 9 months later...

Hi guys, sorry to revive an old thread, but I have just received a ticket from PPS in an Exeter car park. Just wondering if it carried on by you ignoring it? £100 (£75) is a ridiculous charge, and completely unreasonable for the offence. But yeah, just wondering if anything more drastic would happen if I ignore it?

 

Thanks in advance!

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The only thing "drastic" that would happen is that your paper recycle bin will fill up a bit faster when you start receiving all that junk mail from the PPC. Just ignore. I imagine that's what the original poster did and that the PPC gave up when they found that the motorist wasn't going to give in to all those empty "threats".

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Hi.

I got really worried back in November when I was given one of these tickets and couldn't believe the charge, I was mortified.

Anyway, I was sent lots of letters firstly telling me that the charge had increased and then threatening further proceedings etc..... then we had a letter saying they would reduce the now £130's charge to £80 if I paid within the week

Well because of this thread I did ignore and did not respond in any way (not even to explain that the driver of the car was not the registered keeper etc, as I was previously going to do ) and we have now not heard anything for a couple of months.

We are fairly confident that this will be the end of it, but I am very grateful for the folks on here who told me not to do anything and just ignore. ignore, ignore. I think that it was the right thing to do and feel fairly sure that no more will come of this.

Thanks very much to everyone.

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  • 4 weeks later...
  • 1 month later...

Received a letter from Premier Parking Solutions saying I'd been given a ticket in Plymouth. No ticket on car from anywhere I'd been, plus still not sure of the location they said this was. Wanted payment of £100 plus because I hadn't paid within time, so phoned, told by CCS to contact and appeal to PPS. Put in an appeal by email. Received confirmation and told it would take two weeks. Nearly four now so phoned. Told I should have appealed to CCS and they shouldn't have told me to appeal to PPS. (Bet they're the same company). Sounds like the run around but wife is getting stressed. I'm also disabled with blue badge.

Advice please.

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I have just had fine with 2 pics of my car its at bridge retail park, riviera way, torquay its at just after 10 at night saying i owe £60 the barrier was up also you cannot read signs in the dark i have taken photos myself etc. What shall i do and has anybody else had one

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Hi all

New on here but thought I'd post as would like some advice/ feedback.

I received a parking ticket today from these guys pps. Reason being not parking within allocated bay markings , and to be totally honest my front wheel was encroaching on the adjacent bay . But this was a knock on effect from the car situated next to the bay I parked in.

Should I ignore / pay ???

Help cheers jimbo

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Just looked on pps website and seen some unnerving comments on court cases won, are these genuine ?

I'm prepared to ignore the fools but in the back of my mind just think is it easier just to cough up and forget about it .

 

 

If you read the text it would seem that these cases were won by them! When people have sued them for the return of clamping fees, a whole different ball game then an invoice on a screen. Done correctly clamping is legal! ( well until the first of October 2012)

 

"Court Judges sitting at both the Exeter and the Torquay and Newton Abbot County Courts ruled in PPS's favour dismissing the spurious and ultimately unsubstantiated claims made against them"

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Earlier this year I parked in the car park off Southerhay in Exeter & my ticket must have got caught by the wind & got stuck at the front of the dashboard - still visible though if you looked properly. I returned to the car to a £100 parking charge which I appealed against & sent a photocopy of the ticket & a photo of it on the dashboard. I received a letter back stating 'you were not displaying a valid pay & display ticket & I therefore uphold our operative's decision to issue this parking charge notice.' I took the advice given on this forum & ignored all further correspondence from them. So far I've had a further 4 letters - first offering to reduce the fine to £75 if I paid by a certain date, then putting it up to £130 & then threatening me with a visit from a debt collector & saying that they'll take me to court. I've continued to ignore them & haven't heard from them for a couple of months now. Hopefully that's the end of it but I will continue to ignore them if I hear from them again however threatening they get!

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