Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
After reading some annual reports I found that the chairman is a Dennis Stevenson. So sent an initial email to him, as well as writing. Got a reply from the Office of the Chairman Lord Stevenson of Coddenman. Just a heres a leaflet and you will hear from a customer relations manager blah blah......
The Executive Office who signed the letter is a Jayne Dungan, who gave a telephone number of a 01422 333465, in which to contact customer relations.