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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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How long can a landlord leave me without hot water and heating?


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How long can my landlord leave me without hot water or heating?

It only went off last night but no-one can come in to have a look until tomorrow or sat.

 

I have no other means of heating as the fire doesnt work.

 

Any help would be appreciated.

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The landlord has probably got an odd job guy that does work for him, but this is an emergency so it's not the cost that matters, but that you get heating/hot water especially as you've got a Chronic condition. I ring him up and tell him it's not good enough.

 

Thanks. I am not well and are under the hospital with COPD (Chronic obstructary Pulmanary Disease) does that make any difference?
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'Emergency' repairs can take 3 days, but unless you are an infant, elderly or otherwise 'vulnerable' the current weather/temp is not an emergency IMO so I would hope LL could find qual engineer to assess/repair the problem in 2-3 days. If special parts meed to be ordered repair may not be completed for 2-3 weeks.

In the meantime I assume you have a kettle and stove to boil water for washing etc and you can buy a new basic fan heater for £10-20 at Argos etc

 

Rebel11, the heating only went off last night acc to OP so this is not yet an emergency, even with COPD. If it is gas c/h the LL should use a Gas Safe Regd engineer, not an 'odd job' man.

The OP has hot water alternatives, I presume, and could provide some basic room heat at little cost.

 

If the OP was a house owner, resp for repair, s/he would have to make temp arrangements and she could use anyone to fix the prob, LL cannot.

Edited by mariner51
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Thank you for the leaflet, Rebel.

I do not mean to be insensitive to the OP, I also suffer from a chronic condition listed in the leaflet, which is aimed at healthcare professionals, carers and relatives/sufferers. I assume the LL is none of these and may not even know of the OPs condition.

I also read with interest, the page on 'Preparations for a cold snap'

 

The thread title was How long can a landlord leave me without hot water and heating? and my basic reply addressed LLs resp for any T, inc 'vulnerable' ones. Generally, Council EH dept will allow up to 3 days for a critcal repair and the LL has had less than 24 hrs evem if OP tel him last night.

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Ok, LL never had anyone to do repairs and told me he doesnt have any one he uses.

Told me to get someone in I know. which I did but they wouldnt bill LL direct instead I have had to pay them send LL bill for him to then send me money and not having alot of money needed to take out of my rent payment which is due next week, where do I stand on this? It was quite a big chunk, but it is all working fine now.

Please not: The person I got in is fully qualified. Note; Part was more than anything else.

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I will be paying the rent it just wont be the full amount and the shortfall will be paid in 4 days after. So full rent will be paid. I am not withholding rent or not paying, just wont be full amount at the beginning then the rest in 4 days so full amount will be paid.

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Forgot to mention been in this position before but the repairs was small amount so could cover them and LL sent me money once he had received bill.

I know once he has received bill he will reimberse monies which will be after the 4 days that I will pay the rest of the money.

So any amount owing on the rent would be paid on the 4th day after it was due. The main bulk of it being paid when due. well 3/4 actually!

Does that make a difference?

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Right, I have checked my paperwork and I have been without proper heating and water since 28/1/11.

Landlord knows the problem but said he will sort it, but I need to know how long he has. The gas man has spoken to him and explained what needs to b done before it breaks down altogether. I can only use one room at the moment together with the bedroom..

 

Where do I go from here?

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What did the gas man tell you and what was his cost estimate and date he can undertake the repair?

How does the LL 'intend to sort it out'

 

Heating has not broken down completely acc to your last post, so for the moment it is a non-urgent repair. Give the LL 1 month to repair and negotiate.

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If he had got it done in first pplace properly 3 years ago then there would not have been a problem. Boiler 3 years old. Put in boiler that also should have been a combi and adjusted pipework, They just put in boiler and left pipework as it is.

I didnt know he could apply for a grant and I dont think he does either, any more info on this?

 

Is this now classed as an emergency!

Because I think it is.

 

Because they didnt adjust pipework for new boiler it has mucked up pipes so that they need replacing together with the boiler, if it doesnt get changed then everybit of pipework including rad ones need to be done, which means more money than replacing boiler and pipework.

Something else my gas man found was that when they put in something by tank in bathroom they must have had a leak and put alot of putty stuff on it and newspaper underthat. So job not done properly in first place.

 

This person who installed cannot be contacted on phone number we have, Is it possible to check if his corgi reg was legal? I hav his number remember this was in 2007?

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Quick reply now due to hour, but what have you been doing for heating and hot water these past few weeks?

 

You initially said the problem started 17 Feb 2011, but subsequently stated "I have been without proper heating and water since 28/1/11."

 

It's pretty much 4 weeks now that you've had this problem (is this right?) and you seem no closer to it being resolved. You may well be able to negotiate a reduction in rent for this period too (depending on circumstances, but no guarantee) but the priority has to be to get the problem sorted

 

Personally, I'd be seeking a firm undertaking from the Landlord as to his intentions now, as to when he expects to start and complete the work. If you have an email address do it this way, so as to more easily document what's happening. If you get no satisfaction I'd be on to the Environmental Health Department at your Local Authority pdq - I'd be tempted to do this anyway, as it may be a few days before they can get to see you

 

The downside is that you arel likely to have an AST (Assured Shorthold tenancy) if so you do not have any great security after the initial term has expired, so keep your dealings with the landlord polite, reasonable - but by all means firm

 

All that aside I doubt that the Landlord would accept this state of affairs in his own home, not after this time, why should you?

 

 

(Are you in England and Wales and is your deposit, if paid, protected? Please post here if uncertain as others will be along soon enough too I'm sure)

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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I have been using kettles and an electrician fiixed the electric fire so that is what I have been doing/using. Which is putting up my electric bill.

I rented my property in Jan 2006. So dont know if deposit is protected or not.

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With regards deposit protection the key date was the 6 April 2007

 

Have a read through http://england.shelter.org.uk/get_advice/paying_for_a_home/tenancy_deposits?gclid=CKDc6vOEn6cCFQwf4QodigpBYg and also through the stickies on CAG too (main page of this part of the forums)

 

Has anything changed since you moved in in 2006 ie new rent, new agreement, that sort of thing. If so, tenancy deposit protection should then apply (subject to certain conditions) Post again to let us all know

 

Back to main problem in hand though, if OK

 

It'll be, I think, 4 weeks this Friday since you've been without proper supplies of hot water and so on - what IS your landlord doing about this?

 

(I'm out for a few hours now, but someone will be along soon enough I'm sure - plus this will serve as a bump too)

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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Everything has stayed the same.

He just says get the gas man in which I keep doing and the gas man has told what the problem is.

He said can i get a quote from British gas for work which i cant do as he has to ask them so they say.

 

Then who knows. BG come in do quote then etc., etc., could be another couple of months.

So I would say not alot he is doing.

In the meantime my electric fire is on continuously from when I get up to when I go to bed which is getting earlier to try and keep warm.

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Sorry, lost internet connection, so quick post now before it should disappear again

 

What, if anything, has been put in writing to the Landlord? Do you have an email address for him? If not, a correspondence address will do

 

It does not sound like very much is going to happen though, without you first upping the ante. If you do you have to consider that the Landlord may (later) seek possession etc, but for now - and apologies for saying so - it does not seem that you can continue as you are...

 

Personally, I'd be on the 'phone to Environmental Health first thing Monday, if you haven't already. Alternatively, you may wish to, first, write a very firm, but polite email to your Landlord, asking him to confirm his intentions - and timescales for resolving these issues

 

I'm typing at speed, just in case I lose my connection again, but the proper supply of hot water and heating is your Landlord's responsibility (Section 11 etc) and the fact you now say there is no Gas Safety Certificate for 4 years means the Landlord is either unaware of his responsibility, or unwilling to do anything about it

 

I would suggest that almost all right thinking people - especially those who are Landlords - try to check and service their gas appliances most years, regardless of legislation. And also sort out our hot water and heating as soon as we can following a breakdown. We don't not do the former for four years and don't leave the latter for, what, getting on for a month now

 

I'm sorry if it sounds that I may be pushing you in to something you may feel uncomfortable doing, but do you think the Landlord is going to get this sorted, unless you push now? The Environmental Health Department at your Local Authority can assist, as can (indirectty) CAG too

 

Let us know what you think - and good luck too

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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