Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 7 of 7
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ryjayel Novitiate ryjayel's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2006
    I am in
    Plymouth
    Posts
    101

    Angry Royal Mail Recorded Delivery, what a 'mare

    What a 'mare

    I have delivered all of my correspondance by recorded delivery and a word to the wise...

    The recorded delivery method does not guarantee a delivery time and the call centre staff are decidedly unhelpful. I sent a letter on the 1st September, it is now the 7th and it has still not arrived. A letter is not considered lost until 15 days have passed so basically I have to sit tight and wait, despite my own 14 day deadline outlined in the letter!

    Beware people!

    Ryjayel

    Similar Threads:
    ---------------------------------------------------
    Barclaycard & Barclays Bank Done!

    Now finally back to tackle partners THREE instances of highly suspect activity on his file
    .

  2. #2
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    norvernrob Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2006
    Posts
    415

    Default Re: Royal Mail Recorded Delivery, what a 'mare

    A recorded delivery is not guaranteed to arrive in any way over and above the standard postage, they go in with the rest of the mail and the only difference is that a signatureicon is required upon delivery.

    Has your recorded delivery actually been confirmed by the recipient as not having arrived? As I can almost guarantee it has been delivered, it just wont have been confirmed into the system due to one of several reasons - postie could be off sickicon/on holidayicon/failed to hand in the delivery card for scanning, person in the locker might have had the card back but hasn't scanned the barcode or has missed it, website hasn't received the conformation, etc etc.

    It happens a lot, recorded deliveries actually going missing happens very very rarely - less than 1 in 50,000. Another thing to remember, you sent the letter, you have conformation it was sent, so stick to your timetable.Do you think the bank would listen if they said they'd sent you a letter and you said you'd never received it? Of course not.

    Bank of Scotland: Claiming £699.47, SETTLED IN FULL at moneyclaim stage
    Sisters NatWest - Claiming £1056 - SETTLED at AQ stage
    Natwest CC - Claiming £804, SETTLED IN FULL at LBA stage
    GF Natwest - claiming £749.33, moneyclaim filed - SETTLED IN FULL 04/08
    MBNA: Claiming £150 - SETTLED IN FULL at LBA stage
    HSBC: £1014 - SETTLED at LBA stage + pending charges removed
    Sisters HSBC - £300 - SETTLED IN FULL at prelim stage
    Yorkshire bank - claiming £496.68 - SETTLED IN FULL at court date stage.
    Capital One - claiming £605.54 -SETTLED IN FULL



    DON'T FORGET TO DONATE!

  3. #3
    NATTIE
    Guest

    Default Re: Royal Mail Recorded Delivery, what a 'mare

    This is just a quick point. Where I work, obvious by my name, I have NEVER signed for recorded delivery and have seen them delivered to the branch and no signatureicon has been made by branch staff, however with SPECIAL DELIVERY, the bank has ALWAYS signed for it.


  4. #4
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ryjayel Novitiate ryjayel's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2006
    I am in
    Plymouth
    Posts
    101

    Default Re: Royal Mail Recorded Delivery, what a 'mare

    Fair point to both of you, but they wonder why the Royal Mail comes under such scruitiny if they cant deliver a first class letter (regardless of its recorded nature) in eight days!

    Frankly I think its shocking, and no, it hasn't arrived their end yet.

    As for the signatureicon, you can get an electronic copy of the signature of your recorded item online, so in your case Natweststaffmember, perhaps if no-one is signing it, the postie is?

    ---------------------------------------------------
    Barclaycard & Barclays Bank Done!

    Now finally back to tackle partners THREE instances of highly suspect activity on his file
    .

  5. #5
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    mrbulke Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    1

    Exclamation Re: Royal Mail Recorded Delivery, what a 'mare

    Royal Mail recorded delivery is not a reliable service. It would be extremely interesting to see statistics from Royal Mail as to what percentage of recorded delivery items are actually signed for. In my experience it is extremely unusual to be asked to sign for a recorded delivery item. Indeed, I received one yesterday where someone (probably the postman) had removed the recorded lable before delivering it without obtaining a signatureicon. Additionally many items are prohibited from being sent by recorded delivery.


  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    billsters Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2007
    Posts
    55

    Default Re: Royal Mail Recorded Delivery, what a 'mare

    You really might as well chuck things to the four winds.

    I sent 2 items by recorded first class this time last week. One, arrived but signed for by person who doesn't exist. Stolen, but the RM don't accept responsibility as they "delivered" it. Postman didn't write the time as he's supposed to so it could be any time that day.
    Two, hasn't arrived in "3 working days" but they "hope" it will arrive any day now.

    Apparently there is no point in sending things recorded, in fact in the case of the stolen item, it probably just served to flag up the fact that this was something important and worth stealing.

    Grrrr.


  7. #7
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    RoadToRecovery Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2009
    Posts
    157

    Default Re: Royal Mail Recorded Delivery, what a 'mare

    It's a total sham.

    A bulk load of letters is delivered somewhere, the organisation are meant to return the signed dockets at the end of each day.

    Some organisations ie; Eggicon never do this.

    Consequently it is not possible to prove the letter was delivered and you have to go through a long winded compensation saga.



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE