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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Tree falling on car from neighbours land


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Hi all,

 

Can I just run the following past the experts here regarding whether or not it is possible to claim on my neighbour insurance...

 

Two days ago, a tree on the local farmers land fell across a stream and road before falling onto my wife's car. Damage is relatively minor but the front windscreen is smashed and the bonnet will need replacing.

 

My understanding is that this is normal covered under an "act of god" such that it will be necessary to claim from my wife's car insurance.

 

However, there is additional facts which may enable us to claim of his insurance. First, the tree was obviously dead and in poor condition. Secondly, this isn't the first tree to fall - it is the third tree in six months to fall down. Thirdly, a few years ago I had a verbal conversation with him stating that I thought that the trees were unsafe and something needed to be done about them - unfortunately I don't remember the exact details of what was said. Finally, my neighbour (who received the unwanted attentions of the first two trees) also verbally stated that additional trees were in a poor condition and something needed to be done about them.

 

Would these additional facts give us a good case to claim off the farmers insurance? If so, how difficult is it to do and is it worth it?

 

The downside of going down this route is that we have good relations with the farmer in question at the moment and don't want to lose this if possible for a relatively small loss. It would have been nice for him to knock on the door or leave a note though - we have had nothing.

 

Thanks for any comments.

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You can still have an enquiring chat with the farmer, but if you know the legal position before you talk to him, it puts you on a better foot should he not be as friendly as you thought.

Just ring the claims office for information. You don't have to start a claim or give them your name or policy number. Mind you, they could just say 'claim off him' and not give you the legal answer that you want.

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I had this happen to me before - not a farmer's piece of land but a privately owned piece of land - but all other circumstances basically the same. They had landlowner's liability insurance for the land in question which covered such things. I simply requested in writing the amount that I was out of pocket for damage to my car and the land owner sent it to his insurer who in turn refunded me the costs. The land owner didn't even have to pay an excess. Definitely send a letter to the farmer holding him responsible for costs and go down that route. If you feel this might compromise your "relationship" then just take the costs yourself.

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Many years ago I had a large German Shepherd dog break away from its owner in front of the car causing a few hundred pounds damage. I expressed my sympathies being a dog owner myself but also asked him if he would ask his Home Insurers to contact me which they did and at first tried to fob me off. After a number of letters I issued a claim in the small claims and the insurer paid up straight away without admission of liability.

PUTTING IT IN WRITING & KEEPING COPIES IS A MUST FOR SUCCESS

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I'm afraid insurance companies have little scruples when it come to paying out a claim. Whether this is a laudible business practice or just a downright rip-off only they know. I know which one I chose to believe.

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In order to succeed against the farmer, you will need to prove that if inspected, it would have been obvious that the tree posed a danger.

 

Technically, as a land owner you have a duty to ensure that anything on your land will not pose a hazard to a visitor or to a passer by. Councils, for instance, have to ensure that trees are regularly inspected to ensure they are not rotting etc and likely to fall on someone. To an extent, the liability of a landowner will not be as high as that of a council, but they still have to do something to ensure that trees etc on their property are safe.

 

If the farmer or his insurers were not to accept liability, you would need to get an arboreal expert to confirm, having examined the tree, that it would have been obvious to anyone making a reasonable inspection of it that it was diseased/dead etc and would pose a risk of falling down as a result of high winds. Such a report is likely to cost betweem £1,000 to £3,000 but if it is confirmed as hazardous etc, you should be able to get that back from the farmer.

 

If you can prove that other trees have fallen then this will go a long way to help you succeed as it would or should have put the farmer on notice of the potential hazards. Your verbal warnings will have to be backed up with witness statements confirmed with a statement of truth and will again help your cause, but will not carry any where near as much weight without independent confirmation of the same.

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Why not just get a quote and give it to the farmer? It may only be few hundred which he may be happy to pay rather than opening a dispute which may cost him more.

˙os op oʇ pǝʞsɐ ssǝlun ǝƃɐssǝɯ ǝʇɐʌıɹd ʎq ǝɯ ʇɔɐʇuoɔ ʇou op ǝsɐǝlԀ ˙pǝɹnɔɔo sǝssol ʎuɐ ɹo ǝɹnlıɐɟ ɟo ʇlnsǝɹ ɐ sɐ ǝlqɐıl plǝɥ ǝq ʇou llɐɥs I ˙llıʍpooƃ ɟo ǝɹnʇsǝƃ ɐ sɐ os ǝuop sı uǝʌıƃ ǝɔıʌpɐ ʎu∀

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