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    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
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DWP change of decision at appeal stage


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I've been on ESA assessment phase since February 2010 and have a hearing date for the appeal on 22 February.

 

However, this morning I received a letter from the DWP Appeals office stating that they have looked again at the facts and evidence and changed their decision in my favour.

 

I can hardly believe this, as I thought once it went to the Tribunal Service the DWP did not look again at the case but awaited the Tribunal Service decision.

 

Has this happened to anyone else recently? Should I expect a letter from the Tribunal Service saying that the hearing is now cancelled? How do I know which group I have been placed in? Will I receive a further letter explaining this all in more detail?

 

This letter just says if I have any queries about payment of arrears of benefit I should call the Benefit section.

 

Can it really be all over, without the dreaded hearing?

 

If anyone knows anything about this that might help please let me know. I'm reluctant to jump the gun and phone up about an increase in benefits as it might all be a terrible mistake!

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Congratulations. I wonder if this could be down to the ammount of people they have on appeal and are using a little comon sence reading again, proof and comparing with atos sham reports. Thinking have atos got is right or is it obvious claimant is genuine in need of help. If so maybe a few more will appear, I dont think you are the first to say ruled in favor prior to appeal after expecting a fight. Compared to how many are on appeal on this forum it is a low ammount overturned in advance of appeal posting here, but who knows maybe a change is in the air, hope is a lovely thing.

 

Best wishes.

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Yes myself and a few others have had one of these letters recently.

 

There's currently teams of DWP DMs reviewing all TS appeals.

 

Nothing to be afraid of! You will have to contact the ESA helpline to find out which group you are in (support or WRAG) if it doesn't say.

 

Other than that congratulations.

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Thanks for all the replies and congratulations I received! I'm now starting to believe it might be true.

 

I'm not sure how to answer people directly but if Stalin's Dead checks back here - I don't mind saying I am a life-long sufferer with bi-polar disorder/anxiety/depression - so I was very worried about trying to convince the appeal panel that there is something wrong with me, even though I look "well kempt and healthy" - as the ATOS doctor remarked on my medical! Things are changing slowly but for so many years it's been difficult to get people to take depression seriously. I'm sick of the attitude than we can just "pull ourselves together". Do these people really think we choose to sit at home unable to have a normal life? So, if you do get have to continue with your appeal I'd like to wish you all the best. I hope, though, that you too will receive a letter saying they've changed their decision.

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  • 1 month later...

Hi, I have been receiving housing and council tax benefit since April 2010, not fully covering both but this week I received a decision notice stating their had been a Change of Liability and my payments are to be cut by £36.65 per week:?:

 

As nothing in my circumstances has changed I am at a loss as to why this notice has been sent out. I have emailed my local authority, with no reply and telephoned. The person I spoke with could also not understand why this reduction has been made and promised a return phone call, by his supervisor. I am still waiting for that call.

 

Has anyone else had a similar notice? The new rate starts from 30 March, so could it be something to do with the new regulations coming in on 1 April? I thought we were getting 9 months adjustment period before any cuts were made?

 

Any advice or information please?

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You privately rent I take it? Rather than housing assosiation. You should have 9 months, although some sites say that only applies if you have been getting housing benefit since before 2008. But I am sure it applies as long as you are claiming it now. But if you let them know of any changes before those 9 months are up, then it'll start from then unfortunately :|

Hopefully they'll ring you back & it'll be sorted.

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Thanks for replies. If I don't get a call I think I'll go in and see them. Nothing in my circumstances has changed which is why this is such a shock. Even with the changes coming in April there shouldn't have been such a big reduction. I'm hoping the whole thing is a mistake - or is that just wishful thinking?

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Thanks for replies. If I don't get a call I think I'll go in and see them. Nothing in my circumstances has changed which is why this is such a shock. Even with the changes coming in April there shouldn't have been such a big reduction. I'm hoping the whole thing is a mistake - or is that just wishful thinking?

 

Well lets hope not!

Does that sounds too much from what you have been told it will be cut down to? What about the overoccupied 15 pounds bonus, because they are stopping that too remember.

But believe me they can & DO make mistakes, I know from bitter experience, & fingers crossed that's what has happened with you. x

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still now phone call! When I use the benefit calculator it always tells me I should be getting more than I am. Even if they stop the £15 bonus, I only get £5.53 per week anyway so it doesn't explain what the rest of the reduction is for!

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To answer all your questions (and thanks for the interest!). I did get a call back on Sunday (my LA works 24/7) but the benefit advisor still couldn't see a reason why my rate had changed. I asked about the April changes and he said no, nothing to do with that. He's sent a request for further information and I have to ring back in a week. That's a week of sleepless nights, but they don't seem to worry about that!

 

Leemack, I claimed a year ago, on March 30 and there are two bedrooms, but I only get a one bedroom rate, I think, as I live alone.

 

Pandaspot, no, there is no-one else living here.

 

The adviser I spoke to on Sunday seemed to think the notice I'd been sent was a mistake. He says my entitlement hasn't changed and could see no reason to send out the notice.

 

I'm trying not to worry until I get a better explanation!!!

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  • 3 weeks later...

Hi, in a panic over a letter from HB Counter Fraud section received this morning, Friday about an interview on Monday, under caution as they think my claim is fraudulent. This claim is one year old and the only thing that's happened recently is I queried a notice about a reduction in the next payment and to support my claim I pointed out my capital had reduced and was asked to end in recent bank accounts, which I did.

 

It seems these accounts are different to the declared bank accounts when I made the claim last year, which they are. I opened a new online savings account with slightly higher interest rates (not that it makes much difference with the rubbish interest rates).

 

When I rang to see what this interview was about it's because they think I've closed and opened bank accounts without telling them so I must be committing fraud.

 

The letter advised me to seek immediate legal advice in case they decide to prosecute!

 

I don't have the time or money to find a solicity before Monday. Nor could CAB provide anyone at such short notice. Should I just go along and try to explain why the account numbers are different from those I gave them a year ago and hope that that satisfies them?

 

The person I spoke to at the CF section said he could get the appointment delayed but I know I will not sleep for 3 days as it is, so to have this looming over me for any longer would probably put me back in hospital. I suffer from bi-polar disorder and anxiety and sleepless nights is not very helpful!

 

Any advice, suggestions would be very welcome!

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Sorry, I dont understand. So you have opened a new bank account since you started claiming a year ago, & this could mean you have commited beneit fraud???

Since when has everybody got to let them know when they open a new bank account?

They must be planning to hammer me soon then because I did that. When a compliance officer came in feb to do a review I showed her a bank statement for an account they didn't know about.

I had an IUC not long after that, but for a different reason, & the investigation has just been closed with no further action. Bank accounts weren't ever mentioned. :!:

You're sure it's definitely about that?

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the counter fraud section will invite you for an IUC if they have grounds to suspect there may have been benefit fraud

 

if, as you say, the only issue is that you have moved money from a previously declared account to a new account, this should not be much of an issue

 

my advice at this stage, would be to review your benefit assessment letters and double check that the information they have used to assess your award are correct, do they have all your income and capital included? are the figures correct?

 

has there been any changes in your income/capital/household that you have forgotten to declare? a lot of people forget to notify changes in their tax credit rates

 

hopefully, it will just be that they have identified that the account you are using is a different account number to those previously declared, and they want to check that it is not additional moneys that you failed to declare previously

 

you can ask them to postpone the IUC whilst you seek representation - i would usually advise getting a solicitor if possible, as they will give the solicitor disclosure of the suspicion/allegation prior to the interview, this will ensure that you know what it will be about before it starts

 

if you do decide to attend without representation, please remember you can stop the interview and leave at any time, and seek representation

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thanks for the advice id6052. The letter states that they will inform me (and my solicitor if I have one) of the allegations once I am at the IUC. Can I then refuse to continue if I haven't managed to get a solicitor to go with me. Will this affect their decision to prosecute or not? The letter is full of legal warnings but when I spoke to them on Friday they said the letters have to be worded that way. How long can I reasonably expect them to delay the IUC? I don't want to delay it at all, if possible, as my health will suffer the longer this stress continues. This is why I am prepared to go in alone and get a solicitor afterwards if it does not go well.

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thanks for the advice id6052. The letter states that they will inform me (and my solicitor if I have one) of the allegations once I am at the IUC. Can I then refuse to continue if I haven't managed to get a solicitor to go with me. Will this affect their decision to prosecute or not? The letter is full of legal warnings but when I spoke to them on Friday they said the letters have to be worded that way. How long can I reasonably expect them to delay the IUC? I don't want to delay it at all, if possible, as my health will suffer the longer this stress continues. This is why I am prepared to go in alone and get a solicitor afterwards if it does not go well.

 

For your issue, If it was me, I would go in there monday & see what they have to say. And say what you have said in here.

You can leave at any time. If they start on about things you dont understand, dont just agree with them, say thank you but I would like to leave it there for now & consult a solicitor. You can do that & it wont go against you.

Saying things you shouldn't will be more likely to go against you.

You dont even have to go. The worst that will happen then is they will sumons you to court. Then you'll be informed exactly what evidence they have on you. That's when you get a solicitor involved.

But we're talking about bank accounts that they didn't know about. Assuming you haven't got loads of savings in them, I mean over the allowed amount for the benefit, then they wont have anything to prosecute you for?

Benefit fraud is missleading them in order to gain more benefit than you're entitled to, not having bank accounts that they dont know about.

It does sounds a bit over the top to me, I do have visions of a dept with not a lot of work on their hands at the moment, the speed in which they have invited you in for the interview kinda has it looking like that too, in my opinion.

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thanks Jadeybags! I hope you're right. They do say if I don't attend they may then prosecute but if I don't go I'll be lying awake for goodness knows how many weeks waiting for a summons to drop on the mat! I'd rather go in and then leave, as you suggest, if I don't fully understand what's going on.

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thanks Jadeybags! I hope you're right. They do say if I don't attend they may then prosecute but if I don't go I'll be lying awake for goodness knows how many weeks waiting for a summons to drop on the mat! I'd rather go in and then leave, as you suggest, if I don't fully understand what's going on.

 

Yep, exactly the reason I went too. The solicitor I spoke to made it quite obvious he didn't think anyone should go to IUC's. He said it can be a bit of a headache when people have gone along, said something to incriminate themselves because they are under pressure, then try to back track in court.

He said to me 'ask yourself what YOU will get out of the interview. Because everything you say in there can be used against you in court'

It was him that said the worst that can happen if you dont go, is they will prosecute you anyway, if they have enough evidence, sometimes something a nervous person has said in an IUC is the bit that made it possible for them to prosecute, which they wouldn't have had otherwise?

He reckons it's much easier to work from a clean sheet, whether it's, living with someone, excess capital. None of those benefit going to an IUC really.

But he did also say if I think it is only the mess up with my claim, then go along if I think I can handle it.

And it was only about that in the end & I came out glad that I had gone to be honest.

Sounds like you could end up glad you went too. I was like you, didn't want to make things worse, if they weren't actually as terrible as I was imagining anyway? If that makes sense. You can explain the situ, so have nothing to lose doing just that.

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if you attend on your own, they will not give you disclosure prior to the interview, so you will be going in to the interview blind - which if you are sure there is nothing wrong with your claim should not be a problem

 

 

 

as to the more general issue about whether to attend IUCs at all, this is a double edged sword - by not attending, you do not run the risk of incriminating yourself if there is a discrepancy in your claim, but you also miss out on the opportunity to explain things and get things resolved quicker if there are no discrepancies

 

also by not attending the IUC, if there is a minor discrepancy, you are unlikely to be offered the lesser sanctions of a caution (an offical warning) or administrative penalty (a fine) - and it would be more likely to end up as a prosecution (court case)

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id6052 - thanks for response. I think I have to go along to find out more about why they have started this action. From a health point of view if this drags on for weeks or months I am not sure I could cope. Also do you know will they continue to pay benefit during this process or is benefit suspended while their investigation takes place? I have not been told that my benefit has been suspended. I'm not sure what I'd do it that happened as I would no longer be able to afford my rent and countil tax. This is such a frightening position to be in, more so as I am totally alone in this, no close family or friends to turn to. This is why I appreciate any words of encouragement I can get on this forum.

 

Also should the worst come to the worst and they have found I've done something wrong - do they recover the overpayment and fine from future benefits, or am I being naive to think they would ever pay benefits again? In which case I do not know where or how I will live.

 

Also, regarding bank account information do I assume they have already contacted my bank about these new "undeclared" bank accounts and just need me to confirm why I didn't declare them earlier? Are they allowed access to your bank without your prior consent? I'm just assuming that it's something like that, although I sent in the latest statements myself, so I cannot understand this investigation.

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