Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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  2. #2
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    Default Re: OFT investigate bank account charges


  3. #3
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  4. #4
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    Dakota Novitiate

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    Default Re: OFT investigate bank account charges

    I still think £12 is too much until such time as they prove what it actually costs them for overdrawn accounts. What do other people think?


  5. #5
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    Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull Authoritative Spiceskull's Avatar

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    Default Re: OFT investigate bank account charges

    The language is a bit fluffier than that used on the credit cards investigation. It seems to me that the banks have said something like: "you kicked us hard over credit card charges, you had better not be so aggressive over penalty charges..." - just something about the OFT wording that smacks of a climbdown...

    Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

    All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  6. #6
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    Default Re: OFT investigate bank account charges

    It is a climbdown anyway. They distictly said that they should not treat the £12 as a threshold - rather they should charge what it costs them.

    How the OFT can claim this as a 'victory' is beyond me. They've basically said "you all go ahead and do what you like - you can ignore us if you please"

    Spinless.

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  7. #7
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    Default Re: OFT investigate bank account charges

    My fear is that the courts will now adjourn hearings while awaiting this judgement by the OFT


  8. #8
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    Default Re: OFT investigate bank account charges

    oh no do you really think that could happen . . .could mean cases are adjourned for months and months maybe even years. . . .

    FD £691.50 SETTLED IN FULL £691.50
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    PLEASE BE AWARE . . .MY OPINION IS JUST THAT . . IF IN DOUBT SEEK QUALIFIED LEGAL ADVICE x

  9. #9
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    Default Re: OFT investigate bank account charges

    Don't know - it's a possible scenario. Maybe Steve or Bankfodder could comment


  10. #10
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    Default Re: OFT investigate bank account charges

    nah - the OFT even said that it was for a court to decide what was reasonable. It didn't halt the credit card claims.

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  11. #11
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    Default Re: OFT investigate bank account charges

    Has a draft letter been produced which might help counter the 'smug' replies from CCs indicating "we, as a goodwill gestureicon, will refund the difference between the OFT £12 recommendation and the charges actually made". My inclination remains to point out that the charges are unlawful 'per se' and come along to court and prove otherwise and, YES, I'll take your offer as part settlement but still see you in court!


  12. #12
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    Default Re: OFT investigate bank account charges

    I belive there is one in the library to that effect.

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  13. #13
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    Default Re: OFT investigate bank account charges

    This may sound like a silly question but we all think £12 is still far too much and if this is the case(as proven by banks in Ireland who's charges are much lower), just what evidence did the OFT use to come to that figure of £12?

    Also, I can't see the banks showing their true calculations and costs therefor, how on earth is the OFT going to know what is fair/unfair charge?


  14. #14
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    Default Re: OFT investigate bank account charges

    Thanks Dave - I've gone-a-lookin'


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    Default Re: OFT investigate bank account charges

    Looking around most credit card companies have gone straight to the maximum of £12 for charges when even the OFT consumers information has the following sentence.

    "We are not suggesting that default fees should be set at £12, and a court will certainly not consider that a default fee is fair just because it is below the threshold."

    Surely this is enough to keep us going on and the principle of unfair charges will remain the same as before the statement.

    It would be great if someone could comment on this


  16. #16
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    Default Re: OFT investigate bank account charges

    Daily Express 'Your Money', Wednesday 13th September.

    Article about HSBCicon reining in their customers "who use their overdrafticon facility as an extension of their salary".

    Interesting enough, but the article moves on to a mention of the OFT's upcoming probe into bank charges and concludes

    "The OFT investigation is limited to looking at overdraft fees and will not cover charges for bounced cheques and returned direct debits":o

    Elsinore

    [B][SIZE=3]BANK CHARGES CAMPAIGN CONTINUES - PLEASE SIGN [COLOR=#000000][URL="http://epetitions.direct.gov.uk/petitions/6571"]THIS[/URL] PETITION[/COLOR][/SIZE][/B]

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  17. #17
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    Default Re: OFT investigate bank account charges

    Quote Originally Posted by bpakoue
    This may sound like a silly question but we all think £12 is still far too much and if this is the case(as proven by banks in Ireland who's charges are much lower), just what evidence did the OFT use to come to that figure of £12?

    Also, I can't see the banks showing their true calculations and costs therefor, how on earth is the OFT going to know what is fair/unfair charge?
    exactly! There has to be a judge in the land who will force full disclosure on a bank's charges cost structure (has someone raised a case with this specific purpose in mind?. Otherwise where is their defence?



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