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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cobbetts Letter received


DavidDyer
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Having started MCOL, defence has been received along with CPR Part 18 request. Do I need to respond to these, deadline of 19 September has been given. They make these requests sound as if they are from the court. Is this their normal tactic. Any advice on how to proceed would be welcome. First Request for repayment sent 8/6/06. Letter before action sent 28/6/06. MCOL started 3/8/06. Defence received 6/9/06.

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Look at some of the longer threads of people vs RBS theres loads of info on how to respond to this, including a few template letters drafted by people. Its nothing to worry about and mearly a stalling tactic.

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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David,

 

some good advice, names to look for are:

 

Davidhannam

 

Tomba90

 

Stacymason

 

BigCol

 

BC:p

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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If your claim is under £5,000 and on Small Claims track there is no reason to respond to a Part 18 request.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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That's right,

 

there's no need to respond to CPR Pt 18, but at the same time, as a goodwill gesture it wouldn't count against you to reply anyway. The majority of the request gets covered by sending a copy of your spreadsheet with the relevant details (name, sort code, acc no)!! So there's no hardship there. I actually think the request makes the RBS/Cobblers relationship look somewhat dubious. And at the same time I am convinced that Cobblers are just using tactics to put us off and delay matters.

 

BC:p

  • Confused 1

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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I wonder if everyone claiming from RBS sends the exact same reply when cobbetts send the CPR Pt18 request, will they surely learn that this intimidation/stalling tactic is failing them? I filed papers 3 weeks ago and are yet to hear from them! Does anyone know if CPR Pt18 is even relevant in Scotland?

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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Gargs,

 

don't know about the CPR in Scotland thing, but you'd think that just by looking at the similar wording on the MCOL/Claim they might think that there's something strange going on, oh, and everyone is replying back when normally their legalese puts claimants off. I'm just trying to think if there are any relevant jokes about solicitors, all I can come up with so far is estate agents (What's yellow and looks good on an Estate Agent? - A JCB!)!:o

 

BC:p

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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lmao big col nice one definately think this applies to sloicitors too

bos~ Data Protection Act sent

~ statements received

~ owed £1766.82

~ prelim letter sent 30/08/2006:D

~lba handed in 14/09/2006

bos Data Protection Act sent

~ statements received

~ owed £1217.86

~ prelim letter sent 30/08/2006:D

~lba handed in 14/09/2006

court date issued of the 17th november

27th oct full offer totalling everything including 8% interest court costs and £10 dpa sar..... one down next to go.

 

rbs~ Data Protection Act sent off 21/09/2006:mad:

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That's right,

 

there's no need to respond to CPR Pt 18, but at the same time, as a goodwill gesture it wouldn't count against you to reply anyway. The majority of the request gets covered by sending a copy of your spreadsheet with the relevant details (name, sort code, acc no)!! So there's no hardship there. I actually think the request makes the RBS/Cobblers relationship look somewhat dubious. And at the same time I am convinced that Cobblers are just using tactics to put us off and delay matters.

 

BC:p

 

Agreed, I sent the standard letter ("i don't have to reply, but as a gesture here are the charges"), and added that I have already sent these to National Westmister Bank PLC on several occasions, and indeed the information was originally sourced and is still held by them on their database anyway.

 

REGARDS

 

Plutos

SNATCHWEST and NOBBETS no scare me!

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