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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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RBoS Have Made A Ridiculous Offer...?


Milly Weeble
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Hello All

 

The RBoS have made an offer of £445.00, less than half of the total amount of charges I am claiming. This is not acceptable and I now want to take them to court, can anyone advise me what to do next please? I requested the address to send the court documents to in England, but they keep supplying me with an address in Scotland, does anyone have an address for England please?

 

I have also asked them to supply me with the total amount of money outstanding on this account, which I am still paying for monthly. They wrote to me on 31st July 2006 stating that they needed more time to assess how much I owe :confused: ...as yet they have not supplied me with the outstanding amount! They placed a default notice against this account in 2003, which they have since removed and admitted it was an 'error on their part'. The debt collection agencies (3 of them) were not deducting the amounts correctly from this account, this is also why they can't supply me with the balance of the account as yet (many thanks to the forum and letter templates for this default removal!).

 

I'm now at the end of my tether regarding all this :-x , please could anyone advise me how to take them to court and get my balance?

 

Best wishes

 

Milly

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Before taking them to court you should be seen trying to settle this in a reasonable way. I would write to them with your demands giving them 14 days as per usual template. then if no response or unacceptable response give them a further 14 days then file a claim either online or by a visit to your local court. A visit may be the better idea as you can get advice from the staff. It seems like you have done the first bit, so its 14 more days then file. you may want to get advice from the cab about the other stuff ie dca's and outstanding amounts etc.

 

address for rbos is in the contact details at top of this forum or here

 

Kay Stanbridge, Solicitor

Group Litigation, RBS

1 Princes Street

London

EC2R 8PB

 

dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Hello David

 

Thank you ever so much for this information, especially the address for litigation in England :D ...I have been requesting this since early June 2006!

 

I shall definitely take your advice, wish me luck lol...

 

Best wishes

 

Milly

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