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    • we dont get N157 because its new OCMC but no court dont have evidence either.   Just seems a bit of a pointless wait but oh well
    • Post #9 suggested some options to avoid or put off having a smart meter. Post #12 a simple solution to your complaint about the ay they handle fixed monthly DD. It's not really clear why you posted if you're going get irate when members "jump in" with suggestions. You can see what I'm referring to on "gasracker.uk" to allay your suspicion that I was lying in Post #16 which was made to correct ther misinformation shown in your Post #15
    • Back to octopus from the smart meter/tariff salesperson. Octopus have now said just ignore the letter - I dont have to have one despite there letter implying (at least) it was required, but that i will HAVE to have a smart meter if current meters stop working as 'their suppliers dont supply non smart meters any more'. They also say they do not/will not disable any smart functionality when they fit a smart meter I am of course going to challenge that. Thats their choice of meter fitter/supplier problem not mine
    • Point taken that we should inform new Caggers that the £20 option is there in wrong registration cases.  Well, supposedly there, who knows what the PPCs would do in practice.  Anyway, the option is allegedly there with both the BPA as you say, but also the IPC (I've just checked). However, there's a danger here of baby, bathwater. The two easiest types of cases to win are (a) residential - due to Supremacy of Contract and (b) wrong registration - due to "de minimis".  Indeed until recently we has been boasting that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing. We simply can do nothing about a terrible judge.  The judge seems - I say seems because we haven't had all the details - to have ignored "de minimis",. got fixated on a sign and awarded unreasonable behaviour costs.  A totally bizarre judgement.
    • You mean your witness statement 
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British Gas Dispute


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Hello

 

Could someone please give me some advise on how to resolve a Dispute I have with British Gas and it Debt Collect agencies.

 

About 2 Years ago I switched energy suppliers, moving from British Gas. Soon After they sent me my finalized Bill, I notcied that the meter reading on this Bill was above the amount showing on my meter. I therefore contacted British Gas and explanined this to them, they say that they would amend this. Soon after this I started to recieve letters from Moorcroft Debt people demanding the money. Everytime I recieved a letter I phoned them giving them the same story, explaning that I do not owe them any money because of the above reasons. A few months ago when I phoned them yet again they agreed to contact British Gas. About a Week Letter I recieved a letter saying that my account has now been closed.

 

I thought this matter was closed until today when I did a online credit check on myself. It showed that I infect had two default Notices on my Credit Record by British Gas one for £24.32 and one for £21.22. I contacted British Gas and spoke to 6 differant people and departments :-x One person said that I did have to unpaid accounts one for electric and one for Gas, I told him about the differant meter readings and he check it and said that the Gas one had been written off.

 

Please could someone tell me anyway I could resolve this and any right I might have. I have complied a letter see below that I am think of sending to them, could someone check this and give me any sugggestion or amendments that could be made to it.

 

I am writing this email to complain. This complaint is because today I have searched my credit report through Experian and have noticed that you have made two default notices on my account.

 

When I received my final bill from yourselves, I noticed that my final meter reading recorded was greater than it actual was. I contacted British Gas and they confirmed that my final meter readings were indeed inaccurate and my final bill was over calculated.

 

Some time after this I started receiving letters from a debt recovery agency (Morecroft) demanding payment for an outstanding debt. Upon receipt of each letter I contacted the agency involved and explained to them that I do not owe British Gas any money, explaining why. Finally they sent me a letter explaining they have contacted British Gas and have since closed my account.

 

Today I have spoke to a number of people at British Gas regarding this matter. One Person I spoke with agreed with me that my account has indeed been canceled. I was then passed on to Central Recovery (Minder) so they could remove the default notice from the credit reference agencies computer. They explained to me that they have no records of any correspondence or that the debt has been cleared from my account. I was told by them to again phone debt recovery at British Gas to get conformation.

 

I am applauded that a company like you, who prides themselves in the media for their customer service can conduct themselves in this manner.

 

Can I also point out that some months ago a sales representative from British Gas Called to my house to ask for me to come back to British Gas and that he actual said that I have been a good customer to British Gas.

 

What I require from you.

  • Conformation of any outstanding balances and the reasons why.
  • The Default notice to be removed from my account.
  • An apology for the way a have been treated in this manner.

Yours sincerely

 

 

 

Thanks inadvanced for any help

 

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