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    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
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British Gas Dispute


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Hello

 

Could someone please give me some advise on how to resolve a Dispute I have with British Gas and it Debt Collect agencies.

 

About 2 Years ago I switched energy suppliers, moving from British Gas. Soon After they sent me my finalized Bill, I notcied that the meter reading on this Bill was above the amount showing on my meter. I therefore contacted British Gas and explanined this to them, they say that they would amend this. Soon after this I started to recieve letters from Moorcroft Debt people demanding the money. Everytime I recieved a letter I phoned them giving them the same story, explaning that I do not owe them any money because of the above reasons. A few months ago when I phoned them yet again they agreed to contact British Gas. About a Week Letter I recieved a letter saying that my account has now been closed.

 

I thought this matter was closed until today when I did a online credit check on myself. It showed that I infect had two default Notices on my Credit Record by British Gas one for £24.32 and one for £21.22. I contacted British Gas and spoke to 6 differant people and departments :-x One person said that I did have to unpaid accounts one for electric and one for Gas, I told him about the differant meter readings and he check it and said that the Gas one had been written off.

 

Please could someone tell me anyway I could resolve this and any right I might have. I have complied a letter see below that I am think of sending to them, could someone check this and give me any sugggestion or amendments that could be made to it.

 

I am writing this email to complain. This complaint is because today I have searched my credit report through Experian and have noticed that you have made two default notices on my account.

 

When I received my final bill from yourselves, I noticed that my final meter reading recorded was greater than it actual was. I contacted British Gas and they confirmed that my final meter readings were indeed inaccurate and my final bill was over calculated.

 

Some time after this I started receiving letters from a debt recovery agency (Morecroft) demanding payment for an outstanding debt. Upon receipt of each letter I contacted the agency involved and explained to them that I do not owe British Gas any money, explaining why. Finally they sent me a letter explaining they have contacted British Gas and have since closed my account.

 

Today I have spoke to a number of people at British Gas regarding this matter. One Person I spoke with agreed with me that my account has indeed been canceled. I was then passed on to Central Recovery (Minder) so they could remove the default notice from the credit reference agencies computer. They explained to me that they have no records of any correspondence or that the debt has been cleared from my account. I was told by them to again phone debt recovery at British Gas to get conformation.

 

I am applauded that a company like you, who prides themselves in the media for their customer service can conduct themselves in this manner.

 

Can I also point out that some months ago a sales representative from British Gas Called to my house to ask for me to come back to British Gas and that he actual said that I have been a good customer to British Gas.

 

What I require from you.

  • Conformation of any outstanding balances and the reasons why.
  • The Default notice to be removed from my account.
  • An apology for the way a have been treated in this manner.

Yours sincerely

 

 

 

Thanks inadvanced for any help

 

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