Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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  1. #1
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    Smile Michelle73 vs Barclays *** WON ***

    Hi everyone, just wanted to say that I think this site is great and that I have already dent off my Data Protection Act request to Barclaysicon and have received the usual blah blah response. Just waiting for the six box files of paper to appear then let the fun begin. Power to the People!! Good luck!!

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  2. #2
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    Talking Re: Hello, newbie here. Michelle73 vs Barclays

    Good luck Michelle!

    I am slightly further down the line than you, I have today sent my Prelim (letter asking for refund of charges after receiving statements)...the games begin!

    If I can help in any way, let me know!

    Ryjayel

    ---------------------------------------------------
    Barclaycard & Barclays Bank Done!

    Now finally back to tackle partners THREE instances of highly suspect activity on his file
    .

  3. #3
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    Thank you, i may need to pick your brains quite soon I think!! I have also got my mum starting on the crusade, and my husband is waiting to see how i get on with Barclaysicon before letting me loose on Lloydsicon!!


  4. #4
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    Hi Michelle73,
    Ooh i've got my letter ready to post to Barclaysicon, they owe me £1200!
    agree with you this wed site if Fab, am telling everyone i know about it.


  5. #5
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    Thumbs up Re: Hello, newbie here. Michelle73 vs Barclays

    Good Luck...

    Well done for starting the task of getting YOUR money back Its such an easy process if you read the FAQs Etc...

    If you get any problems theres hundreds of helpful members to point you in the right direction...

    The main thing is not to panic as all the letter templates & resouces you need is all on this site....& read read read...Make sure EVERYTHING you send to the bank goes by RECORDED MAIL...

    Good luck

    AS I SAID.....
    "ENOUGH'S ENOUGH".....
    I THINK IT'S ABOUT TIME I FOUGHT BACK.....
    DON'T YOU....

    "First they ignore you, then they laugh at you, then they fight you, then you WIN" Mahatma Gandhi

  6. #6
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    oh thank you, everyone so helpful and supportive.....
    i am making sure i read everything....and as i get a reply will post it for advice....thanks again


  7. #7
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    I agree with Enough's Enough, read and learn from this site, it is so useful and the more you arm yourself the better defended you will be!

    ---------------------------------------------------
    Barclaycard & Barclays Bank Done!

    Now finally back to tackle partners THREE instances of highly suspect activity on his file
    .

  8. #8
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    What a great bunch you are!! Just telephoned the Data Protection Department in Cheshire to find out where my statements are and have been assured that they should be with me by the end of the week!! We'll see. What fun!! It's a nice feeling to be one in control for a while!!


  9. #9
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    Hi Michelle is there any chance you could let me have the telephone number for the data protection department. I sent a DPA letter for my brother 2 and a half weeks ago and we havent even had the usual letter, we have heard nothing and we have proof of delivery so i would like to chase it up.
    thanks
    Karen


  10. #10
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    Hi there Mollyhannah, number as requested!! 01565 614000. Good luck and let me know how you get on!!


  11. #11
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    Thumbs up Re: Hello, newbie here. Michelle73 vs Barclays

    Can I just ask why are you calling them???? Your letter is sufficent enough...It clearly points out your request....

    By phoning them your possibly opening yourself up to questions which you may not be able to answer putting you in a very vunerable position as ALL conversations ARE recorded....

    The letter templates on this site are Execllent & ask every question which shows the bank CLEARLY your intentions.....

    you WILL get a reply (all standard replies mind) just by letting the letters do their magic....

    Enough's Enough vs Barclays Fat Cats
    Has Anyone Had They're Loan Written Off....

    AS I SAID.....
    "ENOUGH'S ENOUGH".....
    I THINK IT'S ABOUT TIME I FOUGHT BACK.....
    DON'T YOU....

    "First they ignore you, then they laugh at you, then they fight you, then you WIN" Mahatma Gandhi

  12. #12
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    Thanks Michelle will give them a call, a little push never hurt. I did exactly the same with Halifaxicon, they were pretending they had no records but after my phone callicon they said i would have them in the next couple of days, 2 days later they arrived. Hope it happens again.

    I agree with what you have said enoughs enough, the letters are good and do the job but they havent even acnowledged my letter and its coming up to 3 weeks. A phone callicon just to push them wont hurt before sending off the next letter. I certainly wont be answering any questions its their turn to answer to me.


  13. #13
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    I agree, I won't ring them again I promise!!!


  14. #14
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    Thumbs up Re: Hello, newbie here. Michelle73 vs Barclays

    the letters are good and do the job but they havent even acnowledged my letter and its coming up to 3 weeks.
    Hi Mollyhannah & michelle73

    Its totally up to you if you phone them & You have the confidence to answer any question asked....

    I would just be aware that the Barclaysicon have opened a specific department especially for charges claims & I bet they know a few questions to ask us to get us on the backfoot....

    Heres my run of events.....

    My statements arrived on the 40th day of sending my Data Protection Act....
    Sent off my Prelim.........Had a standard reply within 7 days
    Sent off my lbaicon............Had a standard 50% offer reply within 10 days
    Sent off my Rejection letter.......Going through money claim tomorrow 8th Sept

    All this done without picking up the phone once...Honestly the letters are enough...There are over 1800 people who would also agree....

    michelle73 Just stick to your guns its a really ease road I promise...The laws on your side & the members of this board are always here to help...Good luck

    AS I SAID.....
    "ENOUGH'S ENOUGH".....
    I THINK IT'S ABOUT TIME I FOUGHT BACK.....
    DON'T YOU....

    "First they ignore you, then they laugh at you, then they fight you, then you WIN" Mahatma Gandhi

  15. #15
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    Default Re: Hello, newbie here. Michelle73 vs Barclays

    Again, I am finding that I agree with Enough's Enough.

    In my opinion, phone callsicon to Barclaysicon inviting them to do this and do that, may be seen by them as a sign of weakness and panic.

    Keep yourselves in the driving seat and don't give them control of the accelerator and steering.


  16. #16
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    Thumbs up Re: Hello, newbie here. Michelle73 vs Barclays

    You lot really are the best. Thanks for your words of encouragement. It's so nice to know there is somewhere to turn if you have a minor panic!!


  17. #17
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    Thumbs up Re: Hello, newbie here. Michelle73 vs Barclays

    We're all in the same position but with the help of others on this board....& not just with claiming bank charges back....The big companies cant hide behind & fob us off with they're un-lawful T&C etc ANYMORE....

    This site is probably the best Consumer help site in the UK ....

    All the answers are here if you read & ask....

    Good luck...

    AS I SAID.....
    "ENOUGH'S ENOUGH".....
    I THINK IT'S ABOUT TIME I FOUGHT BACK.....
    DON'T YOU....

    "First they ignore you, then they laugh at you, then they fight you, then you WIN" Mahatma Gandhi

  18. #18
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    Default Stupid question by Michelle73

    Hello guys, just a very brief question. I have been perusing FAQ's before anyone gives me a hard time!!! LOL!!! I am still waiting for statements from bankers (replace first letter of that with a w). I am being organised and preparing prelim letter asking for it back. in the template letter it states that I am aking for xxxx back plus interesticon at xxx. I know it isn't the 8% daily rate as you don't claim for that until the court stage. Can someone tell me how on earth I get this figure? Is this the 0.00022 x (charges applied)?? Also, we are advised to send a copy of the calculation of charges with letter, which one should I send? Again, I have lookd at the templates provided, one gives the 8% (simple excel) the other one freaks me out!!!!(advanced excel)?

    HELP????

    HELP?

    If you think I have been any help at all, click my scales, go on.... You know you want to!
    LLoyds: (Husband) - *Settled in full* 20/12/06
    Halifax: (Mum) - *Settled in full* 05/12/06
    Studio: *Settled in full and more* 09/12/06
    GE Capital - *Settled in full* 16/11/06
    Barclays: - *Settled in full* 04/01/07
    Capital One: - *Settled in full* 02/02/07
    MBNA: - *Settled in full* 30/01/07
    Yorkshire Bank (Friend) - *Settled in full* 30/06/07
    LLoyds TSB x 3 in progress (Friend x 2 and Husband again)
    Abbey National in progess (Friend)




  19. #19
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    Default Re: Stupid question by Michelle73

    Quote Originally Posted by michelle73
    Hello guys, just a very brief question. I have been perusing FAQ's before anyone gives me a hard time!!! LOL!!! I am still waiting for statements from bankers (replace first letter of that with a w). I am being organised and preparing prelim letter asking for it back. in the template letter it states that I am aking for xxxx back plus interest at xxx. I know it isn't the 8% daily rate as you don't claim for that until the court stage. Can someone tell me how on earth I get this figure? Is this the 0.00022 x (charges applied)?? Also, we are advised to send a copy of the calculation of charges with letter, which one should I send? Again, I have lookd at the templates provided, one gives the 8% (simple excel) the other one freaks me out!!!!(advanced excel)?

    HELP????

    HELP?
    hi this is the link for the interest calculator.

    http://www.consumeractiongroup.co.uk...eadsheets.html

    the second excel is with interest for your overdrafticon as well ie if the charges make you go over your overdraft this spreadsheet works it out. most people dont use this as its very complicated.

    hope this helps






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

  20. #20
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    Default Re: Stupid question by Michelle73

    There are 2 instances of interest you can claim:

    1.When you go overdrawn the bank will charge you interest, perfectly lawfully.

    However, if part of your overdrafticon is made up of penalty fees, they are also charging you interest on these too and it is this interest which you are entitled to claim back, but it's tricky to separate out from the total interest figure.

    Vampiress has a spreadsheet, (the advanced/freak me out one), in the bank templates libraryicon, which attempts to calculate this

    It's quite complex and unless your claim is large may not amount to that much, so for simplicity's sake, some people don't bother

    This is the interest referred to in the preliminary and lbaicon letters.


    2. Section 69 8% interest on your claim, but only when you submit a claim at court. Don't add this interest before moneyclaim



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