Jump to content


  • Tweets

  • Posts

    • It's Hotpoint (but I believe they're part of the Whirlpool group now?). The part was bought direct from them as a consumer.
    • Thanks BankFodder for your latest, I'm in complete agreement on the subject of mediation and will be choosing to decline mediation, the longer timeline is not an issue for me, I will happily let the going to court run it's course. I really appreciate the support from the Consumer Action Group. I'll post the email text I'm sending to Evri's small claims in answer to their recent defence response. Regards, J    email text I'm sending to Evri's small claims in answer to their recent defence response:  
    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
    • Nice to hear a positive story about a company on this form for a change. Thank you
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Cancelling Experian membership


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4838 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Your Selected Question

 

How Do I Cancel My Membership?

We would like to make sure you're aware of all the important benefits you currently receive as part of your Credit Expert membership.

 

Unlimited access to your Credit report: Checking your report on a regular basis will assist you to spot irregular activity on your accounts that could be related to identity fraud.

 

Alerts Services: By using the free Alert service you can rest assured that if significant changes are made to your credit report we will notify you of this.

 

Improve Your Credit Score: As part of your CreditExpert membership you have free access to our Specialist Reports Team who can advise you about your credit history with a view to improving your credit score.

 

Better Deals: As a CreditExpert member you have unlimited access to our exclusive online service LowerMyBills to help you find better credit deals based on the information in your credit report.

 

If you would still like to cancel your Credit Expert membership you can do so by contacting our team on free phone 0800 561 0083 (Mon-Fri 9am-6pm, Sat 9am-1pm, Sun closed).

 

 

 

 

 

 

http://experian.metafaq.com/templates/experian/main/answerPage?_mftvst:answerRef=$http://api.transversal.com/mfapi/objectref/EntryStore/Entry/http://www.metafaq.com/mfapi/Metafaq/Clients/experian/Modules/Cancel_and_duration:137287:14&_mftvst:moduleID=$Cancel_and_duration&_mftvst:topicID=$&id=LQFUK48DII870NQ74QEDEM2ATC

 

 

I signed up for the months free trial membership with Experian/Credit Expert and would like to cancel before the first months money is taken out, but cant find where on the website you are supposed to cancel.

Does anyone know how to do this please?

 

BF

Link to post
Share on other sites

I signed up for the months free trial membership with Experian/Credit Expert and would like to cancel before the first months money is taken out, but cant find where on the website you are supposed to cancel.

Does anyone know how to do this please?

 

BF

 

Try 0800 656 9000 then select option 4, phones only open mon-fri 9-5pm

 

S.

Link to post
Share on other sites

Try 0800 656 9000 then select option 4, phones only open mon-fri 9-5pm

 

S.

 

and if you have to listen to some pathetic sales speel about why you want to cancel tell the monkey to stop asking me stupid questions, cancel your subcription and stop wasting my time8-)

We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

Link to post
Share on other sites

They are very good at taking your payment regardless! Make sure you get the name of the person dealing with your request, just in case...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Some phone monkey told me they couldnt cancel as I had done the 10 day free trial on Creditmatters but as they coudn't verify me I hadn't doe the trial, so I got the £19.99 they pinched from my bank account.

 

Perhaps a free trial offer shouldn't include you entering bank details until the final day, that would hit them where it hurts.

Link to post
Share on other sites

If you phone them and cancel it, they should send your e-mail address a confirmation with the title as something like, 'Sorry you're leaving.'

 

If they charge you anything once that is received, then you have grounds to kick up a stink!

Link to post
Share on other sites

I wonder how long it will be before more and more people become like I have. I DO NOT trust any company on this planet! I do not listen to any garbage that any of them spill out anymore. There is no such thing as a "wonderful offer", "bargain", "reduction" etc.

This whole country is one huge financial con. Even the so-called "charities" should not be donated to once you look into them and see just how much actually reaches the needy ( if at all, any).

Now I see that our latest thieving Government want to introduce "charitable donations" at our ATMs.

And would we like to round our bills up to the nearest £1 at every supermarket checkout? No thanks, Ill keep my money ta.

 

The rule of thumb today is trust no-one! Agree to nothing and tell the phone monkeys to f*"^ off!!

Link to post
Share on other sites

I used to be very open to offers and would usually buy the salespersons blurb etc.. It's taken me just 2 months to start thinking like you merlin. I think nothing now of slamming the door a cold callers face. Just saying 'not interested' and walking by those people who stop you in the street with clip boards. Trust no one. If an offer looks too good to be true, then it is.

Link to post
Share on other sites

Why the hell do are we expected to pay these cretins a monthly fee to see our own personal information, them TV adverts drive me round the bend, with the pathetic lame excuses for signing up.

All they want is your latest info so they can pass it on to their bed buddies the DCA's, who then know that you have spare cash to pay a worthless monthly membership.

I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

Link to post
Share on other sites

Couldn't agree more, as soon as the CRA's get out of bed with the DCA's and and process peoples data correctly then the better!

In fact I don't remember giving the CRA's permission to process my data anyway? But that is a whole different argument!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...