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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Parking Charge Notice - G24 Ltd


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Although I am completely new to this site I would like to extend 'Seasons greetings to all users'.

 

I have received a PCN from a company called G24 Ltd. I mistakenly ovestayed my welcome whilst visiting / shopping for DIY goods at Wickes superstore in Maidstone.

 

I have take the opportunity to read many posts dating back years and the consensus of opinion seems to be not to respond / even acknowledge receipt of said notice. My question to the forum is, is this still the same stance to take?

 

Thank you in anticipation

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  • 2 weeks later...

Keroan, I am in exactly the same situation G24, Wickes (Hereford). Perhaps we can team up and share experiences?

 

So far I have read much that says do not reply but I am slightly concerned that if it does go to court that this might not go in my favour. I am considering a short response that as keeper of the vehicle refutes their 'invoice' and asks them to take it up with the 'driver' on that day. I may also include a sentence that informs them that future correspondence will be chargeable on a per letter basis (30 mins at my hourly rate).

 

Overall though I am looking for a way to end this quickly as I do not want to be receiving threatening letters for months to come.

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3I£mental. Continue to ignore until to get actual court papaers which is highly unlikely. If you do, there is plenty advice on how to defend and win. After all ther ae no statures for parking incorrectly on private land. The most they can do you for is trespass and then they have to prove the damage the LL suffered. this will mean that someone has to represent Wickes in court. Somehow I doubt it.

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I am going to go with the advice on this forum, which is after all why we are here, the members on here who have been there and 'got the T shirt' to coin a phrase.

 

1. Ignore

2. Ignore

3. Then revert to note 1.

 

If I write to anyone it will be Wickes Store Manager, to question why he thinks they should put a time limit on their customers shopping habits. I am a regular user of Wickes and was totally oblivious to this parking [problem]. On inspection these signs are 8 feet off the ground and barely visible.

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  • 2 weeks later...
Keroan, I am in exactly the same situation G24, Wickes (Hereford). Perhaps we can team up and share experiences?

 

So far I have read much that says do not reply but I am slightly concerned that if it does go to court that this might not go in my favour. I am considering a short response that as keeper of the vehicle refutes their 'invoice' and asks them to take it up with the 'driver' on that day. I may also include a sentence that informs them that future correspondence will be chargeable on a per letter basis (30 mins at my hourly rate).

 

Overall though I am looking for a way to end this quickly as I do not want to be receiving threatening letters for months to come.

 

I too have received a "parking fine" from Wickes (Hereford). However the pictures show the supposed time of entry but cannot see registration as dark exit picture is clearer and can see registration. Do I respond and ask for another picture or ignore ?

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I am placing my trust in the advice on this page and ignoring G24 until such time as they issue court proceedings. I think that the fact that this is a free carpark is very much in our favour as they can only pursue this on the basis of loss incurred by Wickes. I am hoping this makes going to court highly unlikely.

 

I suggest we post details of any further communications from G24 here?

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I have now received a second letter from G24. It stated that as I had not responded within the 14 day time limit I no longer qualified for the saving of £20 they had generously extended to me and the full amount of £95 was now due.

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I have now received a second letter from G24. It stated that as I had not responded within the 14 day time limit I no longer qualified for the saving of £20 they had generously extended to me and the full amount of £95 was now due.

Ah shame. Do they really think you are going to pay these swindlers? Continue to use their toilet paper to light the fire at home.

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Tks for the update Keroan, I assume you will ignore this one too? You seem to be a week or so ahead of the 3 of us with G24 letters in this thread so please continue to keep us advised of developments (as I will). Tks to Surfer01 for your comments too!

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  • 4 weeks later...

Hi GENTS,

 

Here is a further update to my G24 expereience.

 

Have now received a letter entitled FINAL NOTICE.

 

The first paragraph has a mistake by stating " On the 15 Dec 2010 you were the driver of the vehicle registration .................etc. :???:

 

How do they know if yours truly was the driver? :???:

 

It goes on to say "This Final Notice was sent, as driver of the vehicle as full payment has not beeen received.

 

A reduced amount was offered for payment within 14 days.

 

It is now too late to pay the reduced amount.

 

THE OUTSTANDING AMOUNT IS NOW £95.00

 

Failure to pay the outstanding amount will result in G24 Ltd forwarding the outstanding charge to a Debt Recovery Agency.:lol:

There's the update, just got to wait for the next threat letter now

 

Keroan8-)

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Hello,

 

I got one of these tickets last May whilst driving my daughters car. She recieved a letter in the post and i was about to write a cheque then 'googled G24'. Swiftly ripped up the cheque and never paid. They wrote about 5 or 6 and then i wrote to them pretending to be my daughter and said i was not paying and that i was not driving the car. Not heard anything since August last year.

 

G24 can go whistle.

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I got one yesterday, having spent 2 hours 15 minutes researching bathrooms a couple of weeks ago. I think they can take a run.

 

next time i go to Wickes though, I will stop the car and stick 2 fingers up to the camera. Can I suggest everyone does the same? it probably won't achieve anything, but will make me smile when I think that the bloke who has to look at the pictures is being abused by us all.

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I got one yesterday, having spent 2 hours 15 minutes researching bathrooms a couple of weeks ago. I think they can take a run.

 

next time i go to Wickes though, I will stop the car and stick 2 fingers up to the camera. Can I suggest everyone does the same? it probably won't achieve anything, but will make me smile when I think that the bloke who has to look at the pictures is being abused by us all.

Don't forget that they will have your registration number and a rude gestrue could be interpreted many ways. Would love to do it but don't want further hassles.

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I too have received a "parking fine" from Wickes (Hereford). However the pictures show the supposed time of entry but cannot see registration as dark exit picture is clearer and can see registration. Do I respond and ask for another picture or ignore ?

 

I decided to go against advice and sent the following letter

I am writing with regard to the above PCN which you recently issued to my address. I am contesting this initially on two grounds.

Firstly on the photograph allegedly showing my car entering the car park the registration cannot be seen although somehow you have managed to reproduce a number plate below it.

Secondly you state the parking terms and conditions are clearly displayed – this is not true. At the time of night the car was parked the car park is in complete darkness and the signs cannot be seen. We have photographic evidence to support this.

I await your response and should I not receive one within 14 days of the date of this letter I will assume the matter is closed.

Received a reply within 5 days stating the matter was now closed. Hope you all luck in your dealings with this company.

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