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    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Shield Heating COver - BEWARE!!!


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Please anyone reading this – DO NOT USE Southern Power’s Shield cover!!!

 

We thought we were being sensible, as parents to 4 children it seemed sensible to take out central heating cover in case the worst ever happened and as Gas and Electric customers with Southern Power it seemed to make sense to use their SHEILD cover – how naive can you be?

On the 28th November 2010 we woke up to no hot water and no heating and minus 4 temperatures outside – a bit of an issue, but i figured as i had shield cover we would be ok – I called and after 25 minutes of Jack Johnson i finally got through to the call centre who explained that as i had a 3 month old baby in the house i would get an emergency call out and the engineer would be with us soon – 12 hours later (yes 12 hours – would hate not to be an emergency!) the engineer came, fixed the heating and hot water issue but, informed us that the pressure release valve was broken and would need replacing ASAP, we agreed to a return visit on the 30th and off he went.

The 30th came – i took a day off work, i waited and waited and waited and guess what – NO ENGINEER - after another 30 minutes of the same Jack Johnson music we were informed that the engineer was actually booked for the 7th – not happy, but managed to agree an after 5pm appointment to negate the need for another day off work (just leave an hour or so early this time)

Then came the 7th December – oh dear, oh dear, oh dear –

7pm – engineer arrives

7.20pm – engineer informs us the part he has been given to fit is broken and he (begrudgingly) has to use his own stock

7.40pm – Engineer informs us he has finished

Now at this point we should be happy campers, but we made the mistake of checking the water pressure and temperature and (drum roll please) there wasn’t any – water that is, no water (let alone hot) out of the hot water tap (where we had had hot water up until this point)

Engineer actually asked us if the taps worked – what did he think they are ornamental?

Anyway to cut a rather long and tedious hour short – after much time spent watching the pressure and feeling the water temperature, (virtually nothing and lukewarm) the engineer decided to call his office for assistance.

This is how that conversation went from our end –

Engineer – “ i was only supposed to be fitting the part”

Engineer – “to tell you the truth i am tired, stressed, getting irritable and just about ready to jack it all in I am so fed up”

We then go on to hear about his personal life and how the job is getting him down.... 5 minutes later....

Ok – not the most reassuring conversation to have to listen to but just incase we did not hear the phone conversation he decides to repeat it to our faces while he was put on hold.

Anyway again to cut a long story short (and trust me it was long!!)

The engineer has left us with very little water pressure on our hot taps, tepid water at best and one of his parting comments (bearing in mind the only engineers who have touched our boiler are shield engineers) “oh yeah and i found lots of parts missing”

This boiler is in our Daughters bedroom, it is a GAS combi boiler, it is supposedly serviced annually by Shield engineers and now we are being told it is missing parts – the engineer is not the only one stressed!

We now have to wait yet again for a call from Shield to arrange yet another call out (let’s hope this engineer is not stressed and his parts are all in working order!)

And to top it all, this is not the first time they have let us down – like i said at the start – Naive – (should that read stupid?) we have been shield customers for over 3 years and have now learnt our lesson - off to British Gas as soon as we have a working boiler (so sorry British Gas you might be in for wait for my business!!)

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