Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I asked for my statements a month back.. I didnt get a reply to my request for bank statements from 135 Bishopsgate. I didnt send a payment luckily i just requested them to deduct it from my balance. Instead I just rang 135 Bishopsgate direct and they backordered them for free. I got them a week later.. Asked for the charges back a few weeks ago, got standard letters from both 135 bishopsgate and my local branch (Leicester). Just issued the claim online.. fingers crossed..