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    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
    • Probably the case @lookinforinfo Also an update, I've got the registered keeper letter. Just to check that I continue to ignore it until PAP letter comes in?
    • Thanks very much Bank. I've now done a lot of reading and have drafted my Letter of Claim as attached. I look forward to your comments. 16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I think im being overcharged!


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Hi

I have a council tax bill for current 2010/11 for 1027.

 

At the start of the year i was unemployed then in feb started pt work then to ft work in may. So i had a small amount of benefit at beg of year.

Whilst the change to ft work was going on the council then sent me a overpayment of benefit letter for 300.

They set installments for 56 a month.

 

Then as i had to work a month before i got paid, i had my whole bill for this year sent to liability and bailiffs at end of june.

I was talking to the council (who wouldnt accept installements) and they told me they were sending to bristow and sutor.

So before anything could arrive on my doorstep i rang them to sort it out.

 

They were very unhelpful, and demanded installments of 295 a month, which i couldnt afford. The council got involved and got them to accept 127 followed by monthly installemnts of 126.

 

So far i have made to bristow and sutor the following installment amounts

 

127

127

126

126

Im due to send another 126 at end of nov.

 

Then i have also made to the council for benefit overpayment the following

 

56

56

 

and im due to send another 56 at end of month

 

On the 12 nov i moved from that property into another property (same band) and i have notified the council.

They say i have to keep paying both installments to bristow and sutor and to the council, untill the end of their fin year.

 

But in total im paying 176 for this years council tax! Iv already paid over 600 and at the end of this month (nov) will have paid 776.

So with a further 4 months left of their fin year....i will have paid a grand total of 1390. I have spoke to the council and they say that i still have to pay, they cannot reduce my installments and it will stay with the bailiffs (even though the benefit overpayment hasnt)

 

Its very messy and i really cannot afford to pay out all this on a monthly basis. I am in the process of seperating from my ex husband, so i have been told i will get a discount too, they know this but said that i still have to carry on paying what im paying.

They would then refund any difference or carry it over to 2011/12 council tax.

 

Can someone tell me if this is right please.

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Keep paying you Benefit overpayment to the Council, it is likely that sum is correct. As for your Council Tax ring the Council and ask:

 

1 - how many Liability Orders they have against you

2 - for what periods of time (dates) they cover

3 - how much each one was for

4 - how much is still outstanding on each one

5 - the dates they were given to the Bailiffs

 

It is important you get the sums involved from the Council, do not believe any amount the Bailiff tells you. You mention a parting of the ways with your OH, not wanting topry but are you on your own now and if so how long has that been as you will then be entitled to Single Person Discount on your CT.

 

PT

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I don't think this is correct

 

my understanding is that your liability for council tax for your previous address ended on the 12 November (the court liability order should be adjusted to reflect the fact that you have moved amount due for 12nov till may should be taken of the liability order )

liability for your your new property should start on the 13 nov and a new council tax bill for this address should have been sent to you

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  • 3 months later...
Keep paying you Benefit overpayment to the Council, it is likely that sum is correct. As for your Council Tax ring the Council and ask:

 

1 - how many Liability Orders they have against you

2 - for what periods of time (dates) they cover

3 - how much each one was for

4 - how much is still outstanding on each one

5 - the dates they were given to the Bailiffs

 

It is important you get the sums involved from the Council, do not believe any amount the Bailiff tells you. You mention a parting of the ways with your OH, not wanting topry but are you on your own now and if so how long has that been as you will then be entitled to Single Person Discount on your CT.

 

PT

 

I'm sorry but councils often don't get sums correct as they tend to go off on the wrong initial premise ....errors then get compounded OR they put a over simplified or too literal structure on matters ...then they get liability orders at the magistrates and express an arrogant incredulous surprise that anyone would have the temerity to challenge them ......I've been upstairs with my Ward Councillor and got the Director at the Town Hall to drop court costs as it was patently obvious they'd had botched everything all the way through ....the problem is once the brain dead machine kicks into gear , it's difficult to stop .

 

The amount of snotty verbal bullying is unbelievable , they'll begrudgingly back off if someone goes to say their MP or Senior Councillors for a while , but then they maliciously come back . The problem is at the very top and the pressure put on junior staff and sections operating in a compartmentalized manner ....communication failures and cultures of fear ...often even if something is challenged and fundamentally flawed ...no one has the authority to deal with it ....New Public Sector "Management" has a lot to answer for .

Edited by Bustard
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