Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    andyroo Novitiate

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    Question Credit Card Chargeback....

    I bought an item of ebayicon for £44 which when it arrived turned out to be fake. I countacted the seller but suprise-suprise, no responce. As I had bought it on my credit card I contacted my issuer to do a chargeback and they sent me out all the paperwork which I returned.
    I then recieved a letter from them to advise me they couldnt do the chargeback as I payed through Nochex which only acts as a 'transfer of money' and not a 'merchant'.

    As the item is under £100 I dont think Im protected by the Consumcer Credit Act but as you can imagine Im pretty annoyed to lose the £44. I checked on the Nochex website and they do have measures in place for if a chargeback happens due to such an event but when contacting them they advised there was nothing more that they could do without the card issuer requesting the chargeback! Stuck in the middle!

    Any suggestions.....

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  2. #2
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    bwfs2003 Novitiate

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    Default Re: Credit Card Chargeback....

    I would send Nochex's reply to your credit card issuer and see what they have to say about it.

    barry

    Nat West - interim settlement of £899.39 - 3/9/06
    Judgement by default - 3/10/06 £136.56 court interest received 1/11/2006 - Total recovered from this bank £1035.95.

  3. #3
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    Kidson Novitiate

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    Default Re: Credit Card Chargeback....

    I believe ebayicon run their own compensation scheme - have you informed them of the situation?


  4. #4
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    andyroo Novitiate

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    Default Re: Credit Card Chargeback....

    Quote Originally Posted by Kidson
    I believe ebayicon run their own compensation scheme - have you informed them of the situation?
    Yeah, but they wont cover any postage costs - which were £12 - and then pay based on the sale price less £15, so I would only end up with £18. I've applied for it but it still leaves me £27 short


  5. #5
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    andyroo Novitiate

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    Default Re: Credit Card Chargeback....

    Anybody with any suggestions?



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE