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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Egg card CRP


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I SARd egg last year asking for everything but specifically mentioning key documents, including PPI application and PPI credit agreement. I received nothing that I can see proves I actually asked for PPI.

 

I recently wrote to egg asking for a refund of CRP premiums and interest, stating the following reasons why I believe it to be mis-sold:

 

1. I don't recall asking for it; and

 

2. My employment status would not have facilitated a payout- I was a student and although I was employed part time, I was not guaranteed any hours, thus I could potentially work 12 hours one week, 4 the next, and none the folowing.

 

 

Egg have replied stating the following:

 

Our online sales process:

 

Does not require you to take rpi as a condition of obtaining the credit card.

 

Does not provide an advisory service.

 

Required you to positively confirm that you wished to purchase this policy during the online application.

 

Provided full terms and conditions of the policy and requested you read them before submitting.

 

 

Therefore they are not upholding my complaint and consider it closed. Yadda yadda. Do egg usually fob people off, or have they actually looked into things?

 

 

By some miracle, I have my original documentation from when I applied. When I was sent the card agreement to sign, I also received a set of T&Cs for the PPI, but nothing to sign. The interesting points from this are:

 

Eligibility

You can take out this policy if at the start date you are:

...

actively at Work and have been working continuously for the 6 months immediately prior to the start date

...

 

Definitions

Work means a continuous period of permanent gainful employment (either full time or part time) You must also pay the correct National Insurance contributions.

 

What is not covered- Unemployment

You are not covered if you become unemployed:

 

because your work is seasonal, casual, temporary or occasional

 

 

I can now amend my complaint to additionally say that my employment was seasonal as I only worked during university term time, and I only started my job 4 months before I applied for the card.

 

 

To recap, I don't recall asking for CRP and Egg have provided no proof; I was employed for only 4 months before the CRP began; My employment was seasonal; My employment could probably be described as casual (zero hour, no guaranteed hours).

 

Should I go back to egg with additional evidence, as they have stated in their letter? Or am I best to go to the FOS?

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at the end of the day you have the usual fob-off letter for whatever reason.

 

just ignore what they are saying and put in your claim and spreadsheet

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Craigers,

 

As Dx has said, you have had the brush off from Egg.

 

You need to go through your statements and enter each monthly PPI charge into a spreadsheet along with the date of charges.

 

If you attach the spreadsheet to a post, I will go through it and help calculate how much you should be claiming.

 

DJ

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i'm slightly concerned that the fos wouldn't take my complaint as the account began prior to the formation of the fos. how would a court look upon the fact i have the t&cs, and even though i don't recall signing any agreement for the ppi, they clearly state the conditions i have highlighted that the ppi wouldn't cover?

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