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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Surrey Police Complaints - Against you, doing nothing...


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We all know the police rarely care when there's a crime, let’s not kid ourselves about the UK “Justice” System is closer to a spoof, they’ll do anything to not bother reporting it and if it does get reported they just want to close it as quickly as possible with any excuse. British police and investigators are world renowned for incompetence. But the way this WPC has treated me when trying to raise a crime has really upset me and I'd be grateful for people's opinions on this. To simply be mocked, ridiculed and discriminated against by the force I pay to protect me, seem to have intentions or lack of to the contrary. The biggest excuse Surrey Police do for work is handing out speeding tickets and a quiet stroll down the nice part of town.

I called Surrey Police. I explained that I realise this is a civil matter, but there’s also a criminal aspect of this ongoing fraud and theft that needs to be investigated, with the full evidence I have of the criminal activity, and I've been advised to report this to the police as I have a complaint with the Financial Services Authority...

HER: "You have a complaint with the....?"

ME: "The Financial Services Authority, the FSA."

HER: "The Financial.........?

ME: "The Financial Services Authority, FSA. They're the regulators over financial products and transactions."

HER: "The Financial Serrr..... what?"

ME: "The Financial. Services. Authority. The F...........S............A."

I went into detail about the story and what had happened and the evidence and current state of affairs with the legal case. I’m also dealing with the Office of Fair Trading.

HER: Have you got any proof?

ME: Yes, I have all the evidence, all the paperwork that has been forged showing the fraud taking place, I’ve done all the work for you.

HER: Just sounds a bit like, someone’s got more to lose by this.

If only more crimes could have this kind of forethought!

ME: Financial motive... personal vendetta... it’s entirely true.

HER: I couldn’t care less who’s telling the truth.

At this point she began asking me for personal details, I assumed this was simply a procedure as part of reporting, the truth of the reason behind it was yet to come.

HER: "Well........................

[Condescending, thinking hard for an excuse]......................... banks have their own fraud reporting so it's not something we could possibly do."

Indeed, fraud is not listed on the published crime statistics so as far as they’re concerned it doesn’t matter. Conveniently, it’s too much work for them, British police have a LONG record of incompetence when it comes to dealing with fraud. So they just stick half the force on a roundabout and hand out speeding tickets (to us the *real* criminal menace to society) and call it they’re focusing on drugs and theft/burglaries/shoplifting. Coincidentally, the response from them on any of these crimes when they occur is;

“Can you prove who it was? Neither can we.” Really, just by not reporting it that’s how they lower their crime statistics.

ME: "I'm perfectly aware banks have their own fraud departments for dealing with fraud against customer's accounts such as a stolen credit card or access to a bank account...”

If they couldn’t care any less before!

ME: (cont)”...But as I’ve explained that is not the case here. This is a serious fraud perpetrated by individuals in a financial institution with criminal fraud and malicious intent. Thoroughly and fully evidenced in complete records.

HER: The police are just for keeping the peace, they don't really get involved.

Despite the full evidence I have of being defrauded, stolen from, forged, harrassed, and abused for months. It's not enough that criminal investigations into similar much lesser crimes have taken place by the police before, why is it my case is not taken seriously and others of the same situation are?

HER: We won't touch it with a barge poll. You'll have to get a solicitor.

I have, as I explained my current proceedings as a civil case and with the FSA, it’s been decided that this needs to be reported, and a criminal investigation undertaken, similar to various other cases they have investigated. Why is this brushed under the carpet? Were the cases I am referring to where police action has been taken simply for show in the media, or were they more inclined by someone with connections? I have to reference a time about six months prior where CID and uniform police contacted me in relation to their investigation into a £35 mail order item that had gone missing from someone’s doorstep at a nearby address. Twice in under 24 hours they turned up, “I’ve investigated a 2 quid shoplifting”, stated one of them proudly, and arrested someone for littering - what a fantastic and comforting use of resources when the important things are so taken care of.

Why when that was such a significantly less amount and this was a significantly more serious crime with more evidence I was being discriminated against? Why have other similar serious frauds been investigated, but this even more distressing incident meets abrasive, argumentative deaf ears?

She continued taking personal details from me, from my race, nationality, to name, address, without any explanation of why or warning what these details would be used for and under no consent. Only sometime after, did I discover that these details were being gathered from and stored without any of our consent to be used on a database to store us along with details of suspects, arrests and previous convictions to later use against us as a possible future suspect. So not only do we pay for them to do nothing and swan around in their incompetence to cost us our basic right to protection against criminality, we may also provide ourselves a future scapegoat for them when they can’t find their man and need someone to pin it on.

She then proceeded to ask for my date of birth. I said "...1988"

HER: "Yyyyyyyyyyyyyyyeeeeeeeeeeeeeeaaaaaaaaaaahhhhhhhhhhhhhhpppppp"

In the longest and most condescending sound I had ever heard she then started discriminating against my age. I’ve heard police discriminate against age, size, race (white of course, who’d dare challenge black people in this country), even fitness. But that was all she needed to insult, discriminate and enter me into the list of suspects without my consent so now she wanted to get back to her magazine. Though at the time I thought the questions would give me some report of this incident for at least myself to pursue.

HER: (Ironically) Is that all, ‘cause there’s other crimes to report...

ME: Do I have a reference for this or a crime number?

HER: (dismissive) “No, I haven’t bothered to report it.”

I have my own successful businesses, I'm not someone to be discriminated against just because I'm not a lazy PC. UK police seem to regularly discriminate against people for all kinds of reasons more than anyone else. It's not enough that they're paid to do NOTHING, but they have to insult you about it. I find next out why perhaps they don't care - they're not really accountable.

I looked into making a complaint and the Independent Police Complaints Commission. To discover that this is informally known as the "Unindependent Police Complaints Commission”. In this person's own words that the police "don't really do anything".

While the IPCC may not be the route to take what steps could I take, I find this truly disgusting. You get good and bad people at their job everywhere I know, but this is not a one off by far, when I've reported something in the past to get a crime number for the insurance only after they've been perfectly clear that they will not do anything about it have they given a crime number. There is simply no balance to the system, and no accountability to individual police so they run amok making it a complete laughing stock that the public have no faith in. One crime may be fully investigated, while an identical if not more severe goes unreported based on the attitude of the PC. Are we discriminated on connections, age, the weather?

Why police are sometimes referred to as professionals is beyond me, they barely have a basic understanding of the law and there is rarely anything professional in their manner. They serve about as much use to society as a bottom feeder Debt Collection Agency, nothing but revenue collectors. If there were any justice, they would all be charged with wasting police time.

 

I’ll advise all of you that you don’t have to and are under no obligation to provide any of your details to be used as a future “suspect list”, although they will attempt to coax your information without your consent. She was so dismissive and quick she avoided disclosing her name and number and with no reference for this, I’d like to pursue this further. Can anybody advise on how really to get the police to do something for once that holds some balance of justice if there is such a thing left in this country? It's just not right that they can oppress people for their own laziness and lack of interest in what should be a civilised society, what action could I take against the police in this instance so that someone may be heard? What other complaint routes exists?

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  • 2 weeks later...

We were recently diasppointed with the police response to a violent assualt. After being ignored a few times and nothing happening my husband went to the station and said he wanted to make a complaint. It was then taken up by an inspector and everything then happened so fast - it ended up in court and the teenage hooligans ended up with sentences, and found guilty against their not guilty pleas. Their parents also had to pay the fines. Go along to the station, print off the above and make a complaint.

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  • 2 years later...

Wiltshire police attended a blatant drug dealers property between 12 and fifteen times who had been reported by numerous neighbours and stood on the doorstep of the property directly next door and announced they were going to get a warrant to get in there with the drug dealers windows wide open and him standing there listening to it all.before they executed a warrant after ten to fifteen visits what a surprise numerous cars came and removed bags of stuff before the raid and have not visited the property again as they knew the police was going to raid them, so clearly before the raid took place the drug dealer had ample warning in advance from the ten to fifteen visits by the police and the officer announcing outside they were going to raid. the police by their conduct compromised the effectiveness of the raid and their incompetency astounds me, the police have now been banging on the front windows for the last 3 weeks late at night and then leave the half staffordshire terrier half pit bull dog howling and barking for several hours after they leave, they have visited between 10pm and midnight 4times weekly since the raid and life is absolute hell since january and the police couldnt even secure any evidence because they fore warned the drug dealer with their conduct that he was going to be raided. police woman i spoke to was highly dismissive and defensive and evade giving me thename of a senior ranking officer to complain to when i told the police what they had done and that the raid was useless because of their incompetency and the notifying the dealer he was going to be raided by attending the property a ridiculous amount of times and standing outside the property announcing to me they were going to raid them. He has threatened several dog walkers that his dog will kill theirs , it has been six months of living hell with all night parties banging music dog barking all night drug dealing all hours of day and night and now police because of their incompetency and sheer stupidty and negligence are visiting late at night and then leaving the dog howling to the early hours of the morning. no wonder people have no faith in the police . the sheer incompetency they are culpable of is utterly unbelievable.

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Sickofinjustice

 

Not defending the Police here as they may just be incompetent.

 

What we don't know from this case, is what actions the Police took to find out about the drug supply chain. Perhaps the Police never found enough drugs to prosecute for a serious enough offence. Perhaps the Police were trying get this person to act as an informant on who was supplying the drugs to them. Most of these drug dealers are at the bottom end of the supply chain and they may also have a habit. Further up the chain will be criminals who are into very serious crime, with drugs only part of it. Local to where I live, there was a small garden centre which was found to be growing canabis on a large scale and they were being forced into it, with threats of violence.

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Complain to the SI. if nothing happens then the Ipc.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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the point is that the police officer stood outside the property next door to the address to be raided who had all their windows open so is less than two steps from my door with the dealer inside listening to the police saying they were getting a warrant and will raid them the dealer was inside listening through the wide open windows so your comment is not addressing that at all or the fact the police gave the dealer advance warning to remove evidence that would secure a conviction and endangered my safety in the process. so in this case the steps they took to establish chain of drugs makes no difference to the advance notice they gave the deaer of the raid.

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  • 6 months later...

Hi there, I just read your thread. Did you get anywhere with the police investigating the fraud for you, or find anyone else to look into the matter for you?

I ask as the same thinghappened to me, and I am still hoping to get my situation dealt with. How have you left yours now?

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