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    • The argument about the date of receipt is now dead because the PCN  does not comply with the wording  of the Protection of Freedoms Act 2012 Schedule 4.  First reason Section 9 [2] [e]  "state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper—(i)to pay the unpaid parking charges;" Second Reason Section 9 [2][a] "specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;" All your PCN does is mark the time you entered and left the car park. It does not include all the myriad things you do in between-driving into the car park, looking for a parking space-perhaps a disabled space or  parent and Child place@ getting the children or disabled person out of the car then going shopping. Coming back; loading the car with shopping [, getting the children or disabled into the car, taking the trolley back to the store; driving to the exit perhaps stopping to let vehicles/pedestrians cross in front of you etc. so subtracting the driving times from before and after parking can make quite a difference from their time to the actual period parking time. So the upshot is now that only the driver is responsible for paying the PCN and the keeper is not liable at all even if the name of the driver is never known by Nexus so well done for not appealing. You obviously want to keep it that way to make it very difficult for them to win in Court if it ever goes that far. Although your question is now moot since  the same objective has been achieved by the non compliant PCN [ie no keeper liability] just  about the only way to dispute the timing of the PCN would be if one kept the envelope and there was a discernible date stamp on it that did not match the date on the PCN. There is a new Act coming out [and it cannot come quickly enough ] and one of the things required is that parking companies will have to prove the date of sending out their PCNs. We are not the only ones who sometimes doubt the veracity of their dates particularly as the later it is sent [unlawfully] the shorter the period motorists have to benefit [?] from the reduced payment. I haven't seen it on your posts but do you know how long you are permitted to park for free?
    • I was so annoyed and frustrated about the fact this case was lost it's been floating around my head all night. Dave962, are you sure that's what the Judge said? .... It doesn't make sense. Did the judge in fact dismiss the case on the grounds that the defendant did not make an appeal within 28 days? Effectively telling the PPC about the error entering the registration number and providing proof of payment at that time? To me, that's an important point.  
    • The United Autoworkers Union took a risk in a Republican - and often anti-union - part of the US.View the full article
    • good spot...though i'm unsure, but it does seem like it can't be related to this latest issue as the OP mentions she knew nothing about the  order. dx  
    • wasn't that for the CCJ for the mental capacity with the leaseholder?   SO would be different to this.
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Vodafone Cover me Insurance Claim denied ? HELP


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Hello once again my dear cagers

 

Im a pay monthly Vodafone costumer since 3 years now , with 2 handsets with Cover me Insurance ...

Unfortunately i accidentally damaged my phone breaking the LCD screen , contacted Vodafone customer service by Email (Web-form) this morning asking how could i make a claim so i could get a replacement phone under the Cover me insurance that i pay since i did both contracts (never did a claim before )

 

Accordingly to Vodafone website Cover me insurance

 

Does Vodafone Cover Me insurance include accidental damage to my phone?

 

Monthly

 

All damage is covered on Vodafone Cover Me insurance - accidental damage (being dropped or crushed or water-damage) can be claimed under your insurance.

Breakdowns, faults or software errors are covered under warranty and by repair once out of warranty.

 

___________________''______________

 

Email sent to vodafone

Date: 10/6/2010 12:06:49 PM

To: ccare.webmails @ help . vodafone .co .uk

Subject: Claim

 

Message:

Hello i recently damaged my phone , the front screen is broken , i have vodafone cover me insurance , what i have to do to proceed with my claim ?

Thank you

 

ANSWER FROM THEM

 

Hello Jose, I'm sorry to learn that your phone is broken.

Jose, physical damages aren't covered under the claim and come under the manufacturer's warranty.

You can claim for the Insurance only once your phone is stolen or lost.

As the front screen of your phone is damaged, you could have it checked the nearest Vodafone Retail Store. To locate the nearest store please clickhere

Alternatively, if you wish I can arrange for the postal Repair for your phone.

In postal repair, I will send you a prepaid envelope with the address you need to send the phone to. You'll receive it within 3 - 5 working days. You just need to put the phone in the envelope. All the accessories like Memory Card, battery and SIM Card should be removed before placing it in the envelope. You can then post it to the nearest Post Office.

 

In order to arrange for a postal repair please get back to us with the following details:

 

 

  • Make and model of your phone
  • Colour of the phone
  • IMEI number of the phone. You can get the IMEI number by dialling *#06# on your phone.
  • Brief description of the problem you are facing with your phone
  • Alternate contact number

If you have any data on your phone that you wish to back up (including contacts), please do so before you visit the post office. If you‘re not sure how to do this, you'll find more information in the handbook supplied with your phone or on vodafone website. Once the phone has been posted it isn't possible to retrieve information stored on the phone and it may be lost during the repair process.

It will take approximately 7 - 8 working days for the phone to get repaired from the date of submission.

Awaiting your reply.

Kind regards,

 

 

 

 

Gordon Dsouza

Vodafone Customer Services

We hope you have found our Email Customer Service helpful and convenient. To contact us please click

Thank you for being a Vodafone customer and I hope you enjoy all that Vodafone has to offer.

Vodafone has logged your email address in case it needs to contact you about other matters relating to your account. It may also be used for marketing purposes - you will soon receive an email explaining this and how you can opt out.

 

 

:sad::sad::sad:

 

 

 

 

 

Can anyone help me ?

 

 

Regards dear cagers

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Hi Xbizkit,

 

Having just checked the Terms and Conditions here I can clarify that accidental damage is covered and so I'm a little confused by what's happened here.

 

As I'd like to take a closer look at this could you provide me with the email reference number from your previous contact with us and I'll come back to you as soon as I can.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

 

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Hi AtlantisZPM,

 

Thanks for noticing and showing your appreciation for the work we're doing CAG.

 

As ever it's great to see that more and more members are taking the time to take a look at what we're doing here.

 

Take care and of course if I can assist you with anything just let me know.

 

Lee

 

Web Relations Team

 

Vodafone UK

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