Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder magnum32 Novitiate



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    Default HSBC Disability Discrimination

    Hello

    I am taking HSBC to court over disability discrimination

    I have a severe speech problem, HSBC were charging me 23.9% during 2009

    I tried to sort it out but they kept on discriminating by asking me to explain on phone, even though I sent Written explanation of my hardship,

    Even when I tried to pay by phone they kept on asking for a lenghty explaination even though they have it on file

    I explained my disability - they did not make any adjustments or ask 'how can we help to make it easy'

    I am going to Mediationicon set up by court NEXT week Wednesday 6th October, London - only I don't have any legal representation.... and I can't speak.

    My PA who was supposed to help me speak (read out what I write) can't make it so I am stuck and panicking.

    Can someone help or know anyone who can ? they don't necessarily have to be legally knowledged as long as they can speak clearly on my behalf ?

    I am willing to pay up to 70 or a little more for 3 hours.


  2. #2
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    Default Re: HSBC Disability Discrimination

    What area of the country are you? Which court?


  3. #3
    Basic Account Holder magnum32 Novitiate



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    Default Re: HSBC Disability Discrimination

    Hello

    its the City of London Court

    But the court refered me to Mediationicon - Which is also in London, City Disputed Service.

    I had to go through this other wise I would be seen as un-co-operative to resolve the problem

    Becuase I lost my job in 2008 I can't afford legal servive,

    One solicitor took on the case on legal aid and dropped it again with explanation -

    only 50/50 chance of winning
    not worth spending legal aid with such a chance
    lack of evidence

    I found plenty of evidence - but the solicitor over looked it

    Human Rights Commission say I have a case

    I been preparing the case myself as I know quite a bit about diversity and discrimination,

    I had a PA who cannot make it on that day to Mediationicon so I am stuck with noone to speak for me


  4. #4
    Basic Account Holder tiredandangry Novitiate



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    Default Re: HSBC Disability Discrimination

    Hi

    I have speech problems too. Worse case scenario, if you cannot get help, is it possible to take in a laptop and use text reader software?

    It will certainly show the difficulties you have in communicating and the lengths you have to take to be heard and how difficult it is to attempt to vocalise a response.

    Also try these they provide disability advocacy they may be able to help

    CHOICE IN HACKNEY
    Defoe Block
    Ground Floor
    Hackney Community College
    Falkirk Street (Hoxton Street entrance)
    London N1 6HQ
    Telephone: 020 7613 3206
    Textphone: 020 7613 3208
    Fax: 020 7739 8599
    Email: info@choiceinhackney.org This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    Office Hours: Monday to Friday 9:30am - 5:00pm, except Tuesday 9:30am - 1pm



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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