Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Just received my statements from the Royal Bank. No Compliment slip, no letter, nothing. Just an A4 envelope with my statements!!! Sent my preliminary letter to Customer Relations Manager, Customer Central Support in Edinburgh, including the £10 fee, and the bank also charged me an additional £5 (apparently for producing duplicate statements).
Have worked out the charges/penalties applied - £1515 plus £164.14 interest.
As I am in Scotland, I understand that I can only claim up to £750 via Small Claims Court - is that correct? I can't break up the charges as they are all for Direct Debits. Can I split by date periods?
As I did not get a name or an address, to whom should I send the next letter requesting my charges to be refunded???
Jazgv vs RBOS
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