Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    deepa1980 Novitiate

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    Default Charges refunded

    Hi

    Im new to this forum and would like some help and advise.

    Ive had lots of charges with Abbeyicon and Halifaxicon, so after reading this site, i sent abbey a first letter, no reply, so i sent them a second letter 14 days after.

    I just went to the bank today and got a statement, on there, it shows i was refunded £170.00 worth of charges yesterday. Im claiming for £454.00, im surprised ive not had a letter from them to confirm this, it was just by chance i went in today to get a statement.

    I would like to know what i should do now??? I dont want to accept this, so should i ring them or write too them???? Please help. Is there a template for rejecting an offer???

    Thanks, all advise is appriciated.

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  2. #2
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    Kirstypops Novitiate

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    Default Re: Charges refunded

    You could keep the money and write to them saying 'thank you for the money but I'm still waiting for the rest of it'. I don't think you need to reject the payment already made.

    Data Protection Act letter sent 11th July 2006
    Microfiche argument received 17th July 3006
    Response sent 24th July 2006
    14 months statements received 26th July 2006
    Microfiche data received 28th and 29th July 2006
    Prelim letter sent 1st August 2006
    Sorry you're not happy letter received 11th August 2006
    £175 refund unexpectedly appeared in bank account 16th August 2006
    LBA sent 16th August 2006
    Claim served 5th October 2006 - Abbey acknowledged 16th October and defence filed.


  3. #3
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    deepa1980 Novitiate

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    Default Re: Charges refunded

    Thanks for the advise...

    I will do that. Im no good at writing letters...please can i get some help with it.

    Many Thanks


  4. #4
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    Karnevil

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    Default Re: Charges refunded

    Yes I would write and say

    Thank you for crediting £170 to my account on 14th august 2006. I have not received notification of this payment from yourselves and as such I would appreciate a Breakdownicon of what this payment applies to.

    As you will be aware I will be sumitting my claim in the courts for a refund of charges debited from my account from DATE to DATE totalling £4XX.XX. At this point additional interesticon will be added to my claim pursuant to section 69 County Courts Act, and court costs will also be added.

    In order to avoid this course of action I ask that your settle my claim in full, a total of £4XX.XX, to be credited to my account prior to 4pm on XX/XX/XXXX (th date your lbaicon runs out).

    Alternatively I will pursue my claim in the courts for the full amount.

    Change it about however you like but I think that should cover it. You are saying you acknowledge the £170 but do not know what it applies to, so will carry on with your claim for the full amount, unless they tell you what they've refunded you, or refund the full amount to your account.

    Does that help ?

    Karne
    x


  5. #5
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    deepa1980 Novitiate

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    Default Re: Charges refunded

    Thank you so so much.

    I will send it out today and will keep you posted to what happens.

    Thanks again.

    Deepa1980


  6. #6
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    deepa1980 Novitiate

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    Default Over the LBA Date

    Hi

    Need some help please....

    Ive made a bit of a boo boo.

    I sent the lbaicon on 10/08/06 saying i will be starting the court action on 25/08/06, however i failed o do it....ive had ome personal problems at home and totally forgot about starting the claim.

    Please help wot do i do???



  7. #7
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    Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula's Avatar

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    Default Re: Over the LBA Date

    just file your claim, they are lucky, you have given them extra time, it makes no odds really

    Lula


    Lula v Abbey - Settled
    Lula v Abbey (2) - Settled
    Lula v Abbey (3) - Stayed


  8. #8
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    bish Informative bish Informative bish Informative bish Informative bish Informative

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    Default Re: Over the LBA Date

    sent mine on 13/08/06, and Abbeyicon recieved on 14/08/06. Issued claim on 30/08/06 so couple of days over 14 day period but that was to their advantage and they have not contacted me any way. Just go ahead and issue your claim.

    Regards bish.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE