Thread: tedshez vs BOS

This is progressing a lot quicker than anticipated!! I sent the initial request for data letter two days ago by recorded delivery to the Rosyth customer services address, along with my £10 cheque. I got a phone call this morning from Sharon at the Bank of Scotland saying she would send out a complete list of all charges against me, whilst returning my cheque, within 5 working days!!
They can try and butter me up but I will hound those buggers til the end!

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• tedshez vs BOS

Okay so I have all the statements in and have put all the charges into the table provided by this site. In my first letter requesting reimbursment do I put just the total of the charges or do I include the calculated interest also? Any advice much appreciated.

Hi tedshez,

Just put the total of charges, don't add the interest untill you file your claim with the court.

Good luck, I've just had £720 refunded from the BOS. They seem to have forgotten my court fee's, will phone them pronto!

Alrighty, sent the initial request letter recorded delivery on Thursday 12th. Received a letter today from the complaints department, signed by a Peter Barry, stating that my complaint will be investigated by a customer relations manager and they will get back to me within four weeks!! Eh I don't think so Pete! The letter before action is ready to be sent next Thursday, directly to the big man!! I'm begining to enjoy this!

Here we are at the time that I need to start court action against the Bank of Scotland. Could someone please confirm that I can use th moneyclaim website listed in the seven steps for court action in Scotland. And Confirm that when I split the charges into sections, they have to be under £750 after interest is added?
Thanks for any help

Cheers Dazza, I'll keep you posted on my progress.

Their two weeks is up! Got a letter from a Leonnie Clark (Redress Assessor) saying sorry we haven't got back to you blah blah blah. Really got my back up and fuelled my desire to see this through! My claim is now with the courts using the Trinity Road address. Do I have to now send the bank a letter saying what I'm doing with a another list of charges and interest? Or do I just leave it for the court to in form them?

UPDATE!

Started a small claim action on the fifteenth of November going through the english court system. As yet the bank have not acknowledged this, I contacted the courts to try and get a default judgement in my favour but they will not proceed with this until the 5th of December (They allow five days for processing etc). Roll on Tuesday.
The 5th of December also coincides with the date the BOS promised in their last correspondance to get in touch regarding this matter, coincidence???? Has any one else found this?

Jackpot!! Received a letter as many have saying without admitting liability blah blah blah. They have repaid me over £4000, I have it in my bank already. Happy days are here again. I hope this motivates others to do the same!!

Hi tedshez, well done you!!! I've just registered to this forum today, with the desire to do the same, BOS has been screwing me for years and anytime i phone them to cut me a bit of slack i come off the phone feeling about 2 inches tall, Can you pass on any advice in reclaiming charges I live in scotland and assume i will have to go through the scottish court system in reclaiming.

any help would be greatly appreciated.

tweedtech

Well good on you tedshez hope that happens to me I sent my mcol on 29th and they have until monday to reply(18th).They have not even acknowledged claim yet.Mine is for £3500 including interest.