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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Business Rates FINAL NOTICE need some help.


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Hey Guys,

 

I must first say this forum is great and there is a wealth of infomation on here which i have found very useful. I have recently been served a Final Notice for business Rates i owe to the Council. Let me tell you some of the background concernig this.

 

I aquired a business premises on lease from a Landlord around 2007 time. Due to the Landlord giving me the premises with the scope to sell i was suprised a couple of months of setting up and operation when the Council visitor informed me that the premises should only be used as a Warehouse not for Retail! Went back to the Landlord and found out that this was the case so had to close the business down! :-(

 

Now because i had the occupied the premises for a couple of months i owed a few months Business Rates on it. At the time though the Council didn't even know i had abandoned the premises and was sending reminders etc to the premises which were not being forwarded to me at the address i was staying. After about 1 year later or so i received a final notice from the Council finally at the address i was staying. Needless to say i telephoned them up and informed them that this was the very first letter i had ever seen and that they possibly couldn't expect me to pay the amount in full at this time. They decided to put my account on hold because of this and give me time to gather payment and made an admittance that they were in the wrong concerning following policy as far as communication was concerned. They also realised that i would find it difficult to pay because of my current circumstance of having to close the business down. After holding the account for about another year and some discussion with a Council representative i was advised i might be liable for hardship releif which i applied for but was not granted. The account was still on hold.

 

During the time thereafter up until now i lost my job (another casulty of the financial crises). I am now claiming a basic benefit on the state to help to see me through whilst i am looking for a job. I currently live with my parents and do not have any assests of my own. Within the last few weeks i have received another Final Notice from the Council for my busines rates. I again have telephoned them up and now have been given one month longer to sort this out before i have to call them next week. They fully well realise i cannot pay and know my circumstances. For me it doesnt really make sense for them to serve a Court Summons and then a Liabilty Order. The state knows i am unemployed and cannot pay but it seems the Council doesnt!

 

Regardless i am going to have to telephone them next week concerning my circumstances, whats the best course of action for me take here guys going forwards? Should i just let them serve the summons etc and attend court? Whats the worst that could happen considering my circumstances? I wouldnt mind paying a reduced amount per month but after indicating that and the amount to the Council representative early this month i was told it wouldn't be enough.

 

Thanks for listening! :-)

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Jeez, that one hell of a lot for business rates for a couple of months, was it a large warehouse ? Is this with the small business rate relief ?

 

You will need the date you moved in and the date you moved out plus the annual bus rate to check that sum yourself.

 

Most claims are turned down at the first instance, you only have to look in the benefits section to see that, so seek an appeal. If you're not sure of the figures and why, you can send the council a Subject Access Request which carries a maximum fee of £10 (so send the max) and you will get back everything the council has on you. You can be specific and enforce the really important things by naming them specifically, you can also ask for the transcript of any phone calls you made to them as well.

 

Don't give in too easily, councils are very sneaky and don't give a damn about circumstances and long as they get their beer money. They are also renown for staff not being up to speed on things so if you feel that you are not getting justice then write by recorded to the 'Head of Finance' and put it to him.

 

You must receive a responce for the sar within 12 days and receive the by another 30 days after that by law.

 

A

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I would also like to add that the council might have said the amount you offered isn't enough, but they certainly won't turn it away (if it's in cash then they legally cannot turn it away). If you can pay anything it might be a good idea to do so, even if it's only a small amount, because at least this way you can show that you've been trying to pay it off which will look better than not paying it off at all.

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Jeez, that one hell of a lot for business rates for a couple of months, was it a large warehouse ? Is this with the small business rate relief ?

 

You will need the date you moved in and the date you moved out plus the annual bus rate to check that sum yourself.

 

Most claims are turned down at the first instance, you only have to look in the benefits section to see that, so seek an appeal. If you're not sure of the figures and why, you can send the council a Subject Access Request which carries a maximum fee of £10 (so send the max) and you will get back everything the council has on you. You can be specific and enforce the really important things by naming them specifically, you can also ask for the transcript of any phone calls you made to them as well.

 

Don't give in too easily, councils are very sneaky and don't give a damn about circumstances and long as they get their beer money. They are also renown for staff not being up to speed on things so if you feel that you are not getting justice then write by recorded to the 'Head of Finance' and put it to him.

 

You must receive a responce for the sar within 12 days and receive the by another 30 days after that by law.

 

A

 

Thanks so much for your reply. Yes it was a pretty large warehouse well it was to me i am not sure about the definition of large and small but to me it seems pretty big! What is small business rates releif? Am i able to get this even if i only occupied the premises for a few months.

 

I have the recorded dates on paper here from the Council concerning when i moved and moved out. Where can i find the annual business rate from?

 

When you say most claims are turned down are you referring to my claim for relief as i mentioned? That happaned a was a while ago so am i able to still appeal and also the reason that i was told it was turned down was because it did not serve the interest and purpose of the general public to grant me releif as, and this is the example the Council representive gave me. Because i didn't have any public employees working for me this is one of the considerations that would have taken for this aspect weather it was in public interest or not.

 

Should i send the SAR after i have appeal? Some more guidence on this would be great!!!! And do not worry i do not plan on giving up by no means.

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